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Adobe Photoshop Family

Adobe Administrator

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11 Messages

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1.5K Points

Wed, Mar 30, 2011 3:46 PM

Answered

What happened to Adobe Photoshop Album Starter Edition?

I used Photoshop Album for some time, adding tags and making collections. I can no longer activate the product. Have I lost all of my work?

Responses

Official Solution

2.1K Messages

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32.2K Points

10 years ago

Photoshop Album Starter Edition has reached the end of it's production life. Photoshop.com is it's replacement as a free image organizer and editor. Photoshop Elements and Lightroom are it's paid upgrades.

For full details, including how to migrate your work out of Photoshop Album, please review cpsid_87065.

-Brett

1 Message

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82 Points

10 years ago

I have an old computer and my photos were put into Adobe photostarter, but i cannot retrieve them without a code to unlock. The time has expired to enroll, but I need to retrieve my photos. Can you help?

This reply was created from a merged topic originally titled
cannot retrieve photos.

2.1K Messages

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32.2K Points

Please read the document listed above for help retrieving your images.

1 Message

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62 Points

10 years ago

I have an Adobe Photoshop album Starter3.2 and now that it's outdated, I can't access my photos in it, the registration tablet comes up everytime I pull it up and won't allow me to get in to my album. What can I do to retrieve my photos?

This reply was created from a merged topic originally titled
my photos are stuck in photoshop 3.2 version. help!.

2 Messages

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70 Points

Photoshop offered you the free version to store your photo's, you accepted and have been using the software. As Photoshop says. Adobe Photoshop album Starter 3.2 is outdated. I believe Photoshop should help you, and give you a code to retrieve your photo's. Dear Photoshop it would be a great offer to give her a copy of PSE7 or 8, it would please  Lily Afshar and you might find that she will upgrade eventually. 

1 Message

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62 Points

10 years ago

My photos are locked in Photoshop Album Starter Edition 3.2 and I did not receive an unlock code, I have had this problem for some time. I purchased PSE7 which has failed me also and now I can no longer find my PSE software. I am hesitant about buyin the PSE11 and do not know what to do about my photos that are locked in the Starter 3.2???

This reply was created from a merged topic originally titled
This Sucks, since I can not even get support from the Product owners!.

217 Messages

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4.3K Points

10 years ago

For locating the actual photos on your computer's hard drive, you might try looking in the following:

Open the My Pictures folder, see if there is a Adobe folder in there. If there is, check for folders with dates on them, inside these are generally the actual images.

This is where they get typically get stored when transferred using the Photo Downloader process.

Searching the hard drive for image files like described in the doc Brett referenced also works.

3 Messages

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82 Points

10 years ago

Does anyone know how to restore to PS Elements 6 files that were backed up in the old free downloadable Photoshop?

This reply was created from a merged topic originally titled
HELP with restoring files, please..

217 Messages

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4.3K Points

9 years ago

Hi Beth,

All of the Elements Organizer versions, free Starter Edition included, don't actually store the pictures themselves inside the software, but rather a thumbnail and link/shortcut to where the actual picture is actually stored on the computers hard drive. The actual pictures themselves could potentially be stored in many different places. (You could think of the catalog of images inside of the software like being similar to the Start Menu on a Windows computer, or Dock on Mac, the names and icons are not the actual programs themselves but rather a link/pointer to where they really are). If you regularly used the Adobe software to transfer photos from a camera to the computer, you might check in the My Pictures location I described with my previous post. If you don't find them there, then I would try searching the entire hard drive for all images. The document that Brett posted at the top includes instructions for doing this. I hope this helps :)

1 Message

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62 Points

9 years ago

Adobe Photoshop Album Starter Edition 3.2 -- whenever registration attempted received message saying trial, which was never started, has already expired and program no longer available, yet this unsolicitied application continues to download photos and automatically store them in a locked folder which cannot be accessed. This annoying situation does not encourage one to look favourably upon purchasing other Photoshop products -- so automatically including it in a computer package this way is actually counter productive.

This reply was created from a merged topic originally titled
Locked folder.

3 Messages

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82 Points

9 years ago

David,
I actually have the files backed up on CDs (from the time that I used the free Photoshop) and need to get them to my Elements 6. I tried to use the Restore function on Elements but it wouldn't work. I also tried the Convert which didn't work either.
The computer the originals were on has long passed on, and I am trying to get all my photos on external hard drives.
Thanks so much for your help.

1 Message

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62 Points

9 years ago

How can you get photos from an earlier edition of Photoshop if it is not available anymore? They are still on my computer but when I try to open to view, it closes.

This reply was created from a merged topic originally titled
Older editions of photoshop.

1 Message

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62 Points

9 years ago

since years I use AdobePhotoshopAlbum. Now I'm told that it doesn't exist any longer.
What can I do with my Album of some thousands of fotos? How can I save them? I can't even open the Album.

This reply was created from a merged topic originally titled
AdobePhotoshopAlbum Starter.

1 Message

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62 Points

9 years ago

This reply was created from a merged topic originally titled
Where are all my pictures stored from Photoshop Starter Edition 3.0?.

1 Message

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62 Points

9 years ago

I used Adobe Photoshop Album Starter Edition 3.0 and I just downloaded all our vacation pictures into it. It automatically came up when I went to download the pictures from my camera. After I downloaded them and erased the pictures off the chip the program asked me to register which I did. I got an email back from you saying that the program was no longer supported and I needed to go to Photoshop. My question is how do I get my pictures out of the Starter Edition and move them to Photoshop? Thank you for your help.

This reply was created from a merged topic originally titled
Expired Starter Edition has all my pictures!!! Help..

3 Messages

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82 Points

9 years ago

I have photoshop elements starter album, unfortunately I can't unlock it. I HAVE BEEN ON HOLIDAY AND MISSED THE JULY 30TH DEADLINE TO CONTACT PHOTOSHOP. I HAVE 100S OF PHOTOS ON THE ALBUM. WILL I LOSE THESE SINCE I CAN NO LONGER OPEN UP THE ALBUM. HELP PLEASE!!!!

This reply was created from a merged topic originally titled
Starter Album up the creek.

4 Messages

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104 Points

9 years ago

I had the first adobe photo and had not used the computer in a long time. My pictures show up but it forwards me to the new photo shop Is there anyway to get the pictures I had stored in the old adobe?

This reply was created from a merged topic originally titled
Old software still has my pics. how do I get them back.