Skip to main content
Adobe Photoshop Family
O

2 Messages

 • 

80 Points

Fri, Oct 30, 2020 4:26 PM

PSE 2020 Optimize does not work

I am having a lot of trouble with PSE 2020 organizer. I thought I would optimize the catalog to see if that helps but after about 30 seconds, it gets stuck and freezes. I have repaired the catalog and it still will not optimize. It always gets stuck when optimizing thumbnail cache. 

Ironically, the problems I am having are with thumbnails. . . When I move a photo (within organizer) from one folder to another, the thumbnail disappears completely. I can search for the filename and the photo shows up in search with the correct path but when I go to that folder it is not showing the thumbnail. It is moving correctly and showing up on my hard drive. I have also tried moving the photos on my hard drive and then reconnecting in PSE and while it reconnects, again no thumbnail. I have also tried to update the thumbnail to no avail.

Responses

2 Messages

 • 

80 Points

a month ago

I've also just noticed that many of the tags are incorrect. They are showing up correct on the files in my hard drive but there are dozens that are incorrect in the info/tags panel on PSE. All people tags.