alistair_mackay's profile

2 Messages

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80 Points

Mon, Nov 19, 2018 2:58 PM

Problem loading Photoshop Elements 2019 from disc

I am encountering problems loading Photoshop Elements 2019 from disc to windows 10, after several attempts and following the instructions on the help page I consistently get Configuration Error 16 as it nears the end. Help please!

Responses

22 Messages

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390 Points

2 y ago

Which instructions from which help page?

This one?

https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

2 Messages

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80 Points

2 y ago

No it was one dealing specifically with errors loading from a disc, I'll look into it. Thanks for the reply!