Problem loading Photoshop Elements 2019 from disc

Question

I am encountering problems loading Photoshop Elements 2019 from disc to windows 10, after several attempts and following the instructions on the help page I consistently get Configuration Error 16 as it nears the end. Help please!

Tom Winkelmann · Answer

Which instructions from which help page?This one?https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

Alistair Mackay · Answer

No it was one dealing specifically with errors loading from a disc, I'll look into it. Thanks for the reply!

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Problem loading Photoshop Elements 2019 from disc

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