Skip to main content
Adobe Photoshop Family

1 Message

 • 

100 Points

Mon, Oct 10, 2011 11:46 PM

Answered

Photoshop/Photoshop Elements: Why is installation limited to 2 computers?

Photoshop limits how many computers i can use. I bought the program. I should own it. I am an artist and have many computers. They are all mine. Is there a way around the limit?

Responses

Official Solution

15.1K Messages

 • 

195.8K Points

9 years ago

Please read the license agreement that came with your software. You did not buy Photoshop, you licensed Photoshop for a certain number of installations.

Normally that would be limited to being installed on one computer, but we recognize that people frequently need to use a portable computer in addition to their desktop (or home in addition to work).

If you need to install Photoshop on more systems, then you can purchase bulk licenses from Adobe for however many installs you need.

1 Message

 • 

62 Points

9 years ago

As I've spent a half hour trying to find a 'contact us email addy' I'll hit it up right here. Got a note from you saying that I have registered my Adobe Photoshop Elements 9 on TWO computers. YES, of course I have it on both of MY computers. It's my work space, I am an artist and work on both computers. Now why should I have to purchase yet another Photoshop Elements 9? Both computers are my worksites. No, I will NOT buy another copy of the same program I use. I DO use both my laptop and my tower to do work, using Adobe. Nothing against the law about that, right? Elizabeth Isgro-Martin - Canaan, Maine...bridgetbishop1692@gmail.com; wildwood@midmaine.com

This reply was created from a merged topic originally titled
USING MY PHOTOSHOP PROGRAM (purchased program) ON TWO, yes, TWO computers, my tower AND my laptop! Yep, just me, all alone here, an artist who has used PhotoDeluxe for ten years now, buys a second program to see how it works out? And gets slapped with a note...telling me I must BUY a second program??? NO...no, I think NOT!.

Adobe Administrator

 • 

14.6K Messages

 • 

282.8K Points

Not sure I understand your complaint. You *can* install Photoshop Elements 9 on two computers and you don't need to purchase anymore copies unless you want to install on more computers besides the two you have already installed on.

Sr. Product Manager, Adobe Digital Imaging

19 Messages

 • 

328 Points

He's saying he owns more computers than 2. What's so hard to understand. Why can't he put the software on all his computers if they are in his name.

2 Messages

 • 

70 Points

It is because they don't want you installing it on all your friends computers for them for free.

1 Message

 • 

60 Points

9 years ago

since terms of service have been ruled in court as not legally binding for the end user, you can legally install the software on as many computers as you want as long as you originally obtained the software legally. They just throw those clauses in to try to milk a little more out of you.

1 Message

 • 

60 Points

That's all very good, but how do you get Adobe to give you the number so you can actually install it a third and fourth time? My husband and I just bought the product and we want to put it on our desktop and both our laptops. I expect to be replacing my laptop in six months to a year and will want to install it on the new laptop as well. It sounds like I am going to have trouble doing this. What do you suggest?

Adobe Administrator

 • 

14.6K Messages

 • 

282.8K Points

Hi Suzanne. In that case, you should buy a license for yourself and one for husband.

Sr. Product Manager, Adobe Digital Imaging

19 Messages

 • 

328 Points

8 years ago

I agree. If we bought the software, then we should be able to put it on all our computers. It's like we are just borrowing it. But Adobe don't mind taking our hard earned money. Afterall we can use Playstation on any tv. And I hate having to activate or deactivate "my" software every time I install it.

2 Messages

 • 

62 Points

8 years ago

..has anyone here had a solid reply from PhotoShop yet? One that makes sense? What I read is 'purchase' and that's not the best manner of addressing this issue, in my opinion...crazy enough having google now become an issue...twist it all up and maybe they'll make MORE money off all of us...Beth

15.1K Messages

 • 

195.8K Points

Yes, you have had a couple of replies from the Photoshop team on this topic.
And the licensing is explicitly stated in the license agreement for our products.

2 Messages

 • 

70 Points

It is because they don't want you installing it on all your friends computers for them for free.

19 Messages

 • 

328 Points

But you should be able to install it on all your own computers. Even if I own 6 computers in my name. I should not have a limit. I understand about not allowing it to be install on someone's else computer though.

2 Messages

 • 

62 Points

8 years ago

NOW...up comes the 'google' issue with their 'changes' leaving many of us in the dust with a simple manner to comply or change their 'preferences' for what we do/use on google...heck, maybe we, the people paying their salaries, need to gather forces and create a simplified, honest and practical website for the general user to avail...SIMPLIFY...GOOGLE. Stop this BS...

2 Messages

 • 

70 Points

7 years ago

Same issue-I upgrade computers (too) frequently and have a mainframe and 2 laptops. What a hassle-I understand they don't what their product going to more than the purchaser, but there has to be a unique user identifier, or something mor reasonable-3 per year with one each year thereafter for upgrades?

15.1K Messages

 • 

195.8K Points

Photoshop doesn't run on mainframe (room sized) computers, I think you meant Desktop.

2 Messages

 • 

70 Points

Mainframe-desktop-whatever. I gave up and bought another Photoshop, so you win.