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Adobe Photoshop Family

2 Messages

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82 Points

Fri, Sep 28, 2018 1:43 AM

Photoshop: I keep getting errors, and when I go to save photo from Guided section, Photoshop closes.

I get 2 errors: Could not complete your request because the active layer is empty. And, Could not complete the command because there is not enough memory (RAM). If I try the Guided section, and Save As,Photoshop shuts down.

Responses

Champion

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1.3K Messages

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20.2K Points

2 years ago

Which Elements version? PSE 2018?
Are you on Win or Mac?
If you are on Windows 10, the last (1803) build has created a RAM issue with the same symptoms.
https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop...
If that is your case, follow the step by step instruction to edit the registry. Thousands of users have had to do that edit.

2 Messages

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82 Points

2 years ago

Perfect, it worked, thanks so much!