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Adobe Photoshop Family

4 Messages

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100 Points

Sun, Jan 1, 2012 11:31 AM

Photoshop Elements: Why can't Elements write to preferences?

Recently installed the Photoshop Element Editos app from the Mac App Store. When it closes, I get a message that the program cannot store Preferences, because I do not have the necessary permissions. Any one know how to deal with this and where these Preferences are stored?
~Will

Responses

15.1K Messages

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195.8K Points

9 years ago

Preferences are stored in your preferences directory: ~/Library/Preferences/...

On 10.7, the Library folder is invisible by default, making it difficult to open and make changes to.

But the problem is that the Preferences folder, or the Elements folders inside of it don't have the correct permissions - so Elements can't create or modify the files in it's own preferences folder.

Adobe Administrator

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14.8K Messages

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284.9K Points

9 years ago

What version of OS X are you running? Have you tried doing a general "Repair Permissions"?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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100 Points

9 years ago

I found this directory, reset the preferences and check the preferences overall and got the same problem!

I am running OSX Lion.

Adobe Administrator

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14.8K Messages

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284.9K Points

9 years ago

Did you change the *Permissions* on the directory to Read/Write?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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100 Points

9 years ago

Yes. Didn't help.

Also, whenever I open PE10, it rebuilds the effects and content. Not a big deal, but a nuisance and a delay.

Adobe Administrator

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14.8K Messages

 • 

284.9K Points

9 years ago

Hmm, so you still get an error on quit? Can you post a screen shot of the file Info dialog for the folder you changed so we can see the path and the permissions settings?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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100 Points

9 years ago

Here are two screen shots. There doesn't seem to be much in the library folder for this application.

Adobe Administrator

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14.8K Messages

 • 

284.9K Points

9 years ago

You have the wrong folder.

You want to make sure you have Read & Write for everything inside the Library folder at the User level:

Sr. Product Manager, Adobe Digital Imaging