jack_busher's profile

2 Messages

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230 Points

Mon, Jan 30, 2012 3:47 PM

Photoshop Elements: Problems installing Inspiration browser

Every time I'm asked to install Inspration Browser, I get to the window telling me to install AIR, I click "yes" and nothing happens. I've tried this multiple times. No result.

Responses

Official Solution

Employee

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176 Messages

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3K Points

10 y ago

Download air from link http://get.adobe.com/air/
After that try installing the inspiration browser.

- Ankur

2 Messages

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230 Points

10 y ago

Thank you. This resolved the problem.

Employee

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176 Messages

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3K Points

10 y ago

Great... please enjoy and keep your feedbacks coming.

- Ankur

3 Messages

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92 Points

9 y ago

I wanted to update the inspiration browser in elements 9 and followed the instructions to uninstall it and then tried to install the new one. It says adobe air will be added. Then when I try to install it It keeps saying installation error. If I click the question mark it takes me to an adobe air page that wants you to buy it for $99. What is going on and how can I reinstall the browser?

This reply was created from a merged topic originally titled
Can't re install inspiration browser.

1 Message

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60 Points

9 y ago

I have elements 10 and I tried installing the update and I got an error. Then I installed air and it still won't install. I'm going to try to uninstall air now and redo the update, but if anyone has any other ideas would love to hear them.

2 Messages

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60 Points

9 y ago

I have Adobe Air, but the inspiration browser will not install. Now what do I do?

2 Messages

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60 Points

9 y ago

I downloaded Adobe Air as per instructions, and it is installed, but the inspiration Browser will not download. Now what?

4 Messages

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94 Points

9 y ago

I have Elements 8. I don't know how to load the Inspiration Browser. Seems I have to uninstall it in order to get any updates, but I can't even find the Insp. Browser in my programs. Help! I'm running Windows 7.

This reply was created from a merged topic originally titled
Problems with Inspiration Browser.

6 Messages

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172 Points

9 y ago

When I attempt to install the updated version of the inspiration browser I get an error after attempting to install the required adobe air file that reads "download error occurred. Try to download again?" Which I have done numerous times. I have uninstalled both the inspiration browser and adobe air, and then restated my computer. Continue to get the error message. I am using windows 7 64 bit.

This reply was created from a merged topic originally titled
Elements: Adobe Inspiration Browser unable to be installed.

11 Messages

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348 Points

9 y ago

Photoshop Elements 8.

I have been unable to install the Inspiration Browser.

I downloaded the install file and ran it.

After trying to install, I get the following error:

"Sorry, an error has occured.

This application could not be installed because an application with that name already exists at the selected installation location. Try installing to a different location."

I tried uninstalling Air and intalling with this file, but same problem.

I tried installing to a different location, but again, same problem.

Any ideas?

Thank you.

Steve

This reply was created from a merged topic originally titled
Elements 8: Cannot install Inspiration Browser.

4 Messages

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90 Points

9 y ago

Great Product? I wish their instructions would be more useful. Any "new" solutions?

4 Messages

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90 Points

9 y ago

David, seems like you don't have the in. browser installed if you don't see it in the remove programs from control panel. When I looked at my programs list it wasn't listed but, it showed up in the remove program windows control. I discovered this by accident. I doubt elements 8 is that much different than my 10. Make sure you look under adobe in your remove list. Check my other comment for my procedure. I really hope this works for you. It should not be this difficult just to update a program.

1 Message

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60 Points

9 y ago

Photoshop Elements 9. I have the current version of Air of 3.5 installed.I even contacted chat, who told me that there was no support for this version of Photoshop? Here is what happens.

Vista. Photoshop Elements 9. In order to run Adobe photoshop.com Inspiration Browser, this installer will also setup Adobe Air. I already have the current version, but I followed the instructions, and chose "yes". An error occurs "a downlaod error occurred. Try to download again?" No amount of Retry does anything except yield the same error. I tried "no". It says "Starting Install", nothing happens.

1 Message

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60 Points

9 y ago

Wow. I've spent DAYS on this problem. It seems that one cannot download/install the Inspiration Browser using Google Chrome. When I tried it using Internet Explorer, it worked perfectly.

2 Messages

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70 Points

8 y ago

Ok, I finally have a computer that will run my old PS Elements 7. It has a Win 8 OS. When I log into Elements 7 and click Tutorials it told me to uninstall the existing Inspiration Browser and update it. So I did the uninstall then when I clicked the update it sent me to a site that is not associated with Adobe with a .net as part of it. Eventually I found http://www.adobe.com/go/pse_inspirati.... When I tried to use it I got "This page can't be displayed". I am using IE 10 with the latest flash installed and Adobe Air 3.7.0.2090 is also installed on my computer. So what am I to do to watch the PS elements 7 tutorials?

In another matter the map feature does not display a map, but I heard it depends on a Yahoo function which may not be available. Is that right? -- Richard