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2 Messages

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80 Points

Mon, Apr 4, 2011 12:53 AM

Solved

Photoshop Elements: Problem creating a Photobook for Shutterfly

After spending the better part of two days creating a photobook in elements 9 for shutterfly I now have 26 pages of PSD that shutterfly can not read. When converted to jpeg, I lose all the captions and frames that were added. So I guess the question is, now what? How do I get this photobook printed?

Responses

Employee

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24 Messages

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682 Points

10 years ago

Hey Arthur:
Can you elaborate on what you mena by Shutterfly cannot read the files?
Are you using the build in Order button to send your biook to Shutterfly?
Are they sending you an error message?
Some more detail on how the problem is manifesting itself would be great.

2 Messages

 • 

80 Points

10 years ago

Apparently there was some glitch at shutterfly. I tried again later that night and the file went through. Thanks anyway Bob.