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4 Messages

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430 Points

Mon, Nov 7, 2011 8:37 AM

Solved

Photoshop Elements: Photo Downloader on OS X uses wrong [shot date] for JPEG files

I'm downloading photos&videos from a Canon Powershot into Photoshop Elements Organizer 10 on OS X. I want the files to be copied into subfolders named after the [shot date], which worked fine when I used PSE8 on Windows.

With PSE10 on OS X the subfolder names seem to be somewhat random for JPEG files: "1913 03 15", "1969 12 31", "1970 02 03", "1970 02 09", "1975 10 04", ... "2026 01 17". The AVI files are all correctly stored in a subfolder named "2011 11 05".

Interestingly, the dates displayed for each photo in the organizer is correct, it is just the subfolder name that is not created correctly.

Responses

5 Messages

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102 Points

9 years ago

I am interested

Adobe Administrator

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15.9K Messages

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295.2K Points

9 years ago

Thanks guys. I've submitted names to the engineering team.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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430 Points

I've tested the fix on OS X, and the random date problem has been fixed! I've also sent an update to Sachin, with some additional details.

Thanks for escalating the issue; I had given up already and switched to organizing media by import date instead. I'm happy to switch back to my original workflow again.

3 Messages

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82 Points

9 years ago

Hello Jeffrey,

good if this thing seems to make some progress.

Since you seem to have a connection to the developers, please consider to focus their attention to this as well:

"Since years (since Version 5) I used to let the organizer create a folder jj mm dd which is 2 characters shorter than the provided, but unfunctional jjjj mm dd. Years ago I asked Adobe to include jjmmdd (without spaces in the folder name). This would be much better if you let a program make webpages from a folder. These spaces always translate in badly readable html%20folder%20names.

So I ask Adobe for a solution to make the folder names that the organizer creates USER DEFINEABLE FOLDER NAMES, as it has been done in version 10 with the file names of the photos. This *seems* to work well."
... but does not really, see Bug1

There are TWO more serious bug in the same "area" of the organizer.

Bug 1:
If I import pictures from my camera from say 3 different days with 2 fotos each, PSE makes 3 folders (which would be OK if they had the correct yy mm dd names), but it numbers the picture files wrongly: the sequence number should be:
day1_001
day1_002
day2_001
day2_002
day3_001
day3_002.

But it is not, the wrong numbering of the organizer is is
day1_005
day1_006
day2_003
day2_004
day3_001
day3_002
Nobody can want such a numbering scheme. Please let this be fixed.

Bug2:
My camera, a Casio FH100, is able to make up to 30 full size pictures per second. If I import such a foto series with PSE organizer, the sequence of the pictures is completely mixed up. They should be in the sequence as they have been recorded. The original file names have this correct order.The time stamps of the files do not, since they have only whole seconds available.

Thanks for you attention, I hope it it is worth my time. I do not want to wait until version 11 and pay again for such basic features..

Ulrich

1 Message

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62 Points

9 years ago

I try to get photos from Camera and use Photo Downloader. I select Shot Date (yyyy mm dd) but actual subholder made was yyyy dd mm. Photo Downloader for element 10 has bugs.

This reply was created from a merged topic originally titled
Photo Downloader bug.

1 Message

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60 Points

9 years ago

I figured out a work around for mine for now. I am using Mac Lion, PS Elements 10, in the downloader I chose 'Creating Custom Groups'/Custom Groups(Advanced), this gives you a section just underneath that then has another option for the Group Name, I choose the Shot Date that I want.

You will notice that if you just choose Shot Date from the menu there is no folder name listed on the left side of the screen just above you pictures however if you choose the way I specified above there is an hierarchical type of display which shows you the date of the photos and on the right side of of that a folder name.

Works for me for now, hope it helps

1 Message

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62 Points

9 years ago

Any news on an Adobe fix for this ? Just purchased PSE 10 and realized having the same issue with my photos being loaded into random date files vs the correct 'shot date'.

61 Messages

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1.1K Points

9 years ago

Hi,

I think you may have them the wrong way round

Thw Win link is sending me to the MAC version.

Brian

4 Messages

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92 Points

9 years ago

Hi Jeffrey,

the labels in front of the 2 links are incorrect.
The first link is for Win, the second one for Mac.

Adobe Administrator

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15.9K Messages

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295.2K Points

9 years ago

Thanks I've corrected the links so they're labeled correctly. Sorry.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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80 Points

9 years ago

Hi,

Any one who have tried these fixes, could you please mention your current status of the issue? Did any MAC user face any issue in installing the updater?

Thanks,
Nizam

4 Messages

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80 Points

9 years ago

Hi,

Any one who have tried these fixes, could you please mention your current status of the issue? Did any MAC user face any issue in installing the updater?

Thanks,
Nizam

1 Message

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62 Points

9 years ago

Using Photoshop Elements 10 with Photo Downloader 7.0.0.221240 dated 01.09.2011:03:22 (with Win 7 German de_de) and importing images from a camera, the directory naming is wrong. Instead of "JJJJ MM TT" (i.e. "YYYY MM DD") the directories are named "JJJJ TT MM" (i.e. "YYYY DD MM") which gives a wrong sorting order! When substitution the PhotoDownloader.exe with the previous version 6.0.0.145510 from PSE9 everything look o.k.

This reply was created from a merged topic originally titled
Wrong directory naming when importing images with PSE 10.

61 Messages

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1.1K Points

9 years ago

Hi,

That's the old version I think; new version is 7.0.0.229720

See Jeffrey Tranberry's message above for the fixes.

Brian

61 Messages

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1.1K Points

9 years ago

Hi Jeffrey Tranberry,

In the elements forum, someone is reporting that this fix (Win) causes the images to always be deleted from the card overridingng the option to don not delete.

I haven't seen this myself - I have no problems with the fix.

I was wondering if you had received any feedback?

I'll do some testing to see if I can make it happen.

Brian

10 Messages

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170 Points

9 years ago

Haven't had that problem here, (using Windows 7/64), the downloader seems to be working just how it should!

David