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4 Messages

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430 Points

Mon, Nov 7, 2011 8:37 AM

Solved

Photoshop Elements: Photo Downloader on OS X uses wrong [shot date] for JPEG files

I'm downloading photos&videos from a Canon Powershot into Photoshop Elements Organizer 10 on OS X. I want the files to be copied into subfolders named after the [shot date], which worked fine when I used PSE8 on Windows.

With PSE10 on OS X the subfolder names seem to be somewhat random for JPEG files: "1913 03 15", "1969 12 31", "1970 02 03", "1970 02 09", "1975 10 04", ... "2026 01 17". The AVI files are all correctly stored in a subfolder named "2011 11 05".

Interestingly, the dates displayed for each photo in the organizer is correct, it is just the subfolder name that is not created correctly.

Responses

Official Solution

Adobe Administrator

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14.9K Messages

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286.1K Points

9 years ago

The Elements Team has posted fixes for these issues:

Mac: http://kb2.adobe.com/cps/930/cpsid_93...

Win: http://kb2.adobe.com/cps/930/cpsid_93...

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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92 Points

9 years ago

I am having exact the same problem with PSE10 (configured for German language) on 2 machines both running Windows 7 - x64 (German).

Photodownloader.exe
File Version: 7.0.0.24632
Product Version: 7.0.0.221240

I am selecting the desired subfolder name format from the combobox as 'Aufnahmedatum(jjjj mm tt)' but the folders created are named jjjj tt mm.

Example:
Aufnahmedatum (shot date): 23. November 2011
Subfolder name created: 2011 23 11

All worked fine on PSE8 und PSE9.

A fix ist urgently needed.

2 Messages

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72 Points

9 years ago

Import from a camera card in Photoshop Elements 10 has "lost" the European date format - "yyyy mm dd". This was present in previous versions, but has now disappea5red. Please support the rest of the world. Also renaming the folder to the correct format each time is a pain - and often fails

This reply was created from a merged topic originally titled
Photoshop Elements: PSE 10 import - no longer supports European Date Format - yyyy mm dd.

2 Messages

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86 Points

9 years ago

Dear Sirs, I selected the sub folder name for a new folder in following format: Aufnahmedatum (jjjj mm tt). The problem is, that a new subfolder is created in the format jjjj tt mm! It worked with Elemts 9 and earlier releases well. I use Windows XP (German) and Photoshop Elements 10 (German).

This reply was created from a merged topic originally titled
Photoshop Elements: Wrong name format for a new sub-folder.

1 Message

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62 Points

9 years ago

Have just upgraded to Photoshop Elements 10 and was dismayed when uploading photos into the catalog that the automatic folder location default choices were restricted to variations of yyy dd mm ( American date format ). Why is there no option for yyyy mm dd which is far more useful as the folders naturally display in chronological order ? I am sure it used to have this option in Elements 9.

This reply was created from a merged topic originally titled
Photoshop Elements: Why is there no option for yyyy mm dd which is far more useful as the folders naturally display in chronological order?.

2 Messages

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84 Points

9 years ago

In PE10, the photo downloader import settings -> create subfolder(s) by "shot date (yyyy mm dd)" results in a folder with the day and month the wrong way round e.g. yyyy dd mm.

This feature worked in versions 7 and 9.

This reply was created from a merged topic originally titled
Photoshop Elements: Photo downloader subfolder created with wrong date format..

1 Message

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62 Points

9 years ago

Bonjour , un buggue très gênant sur PSE 10
Le téléchargement des images à partir d'une carte mémoire ne respecte pas la date française AAAAMMJJ mais inverse les mois et les jours....gros soucis dans le classement...Je trouve celà inadmissible pour un produit Adobe.Je précise que je suis professeur de photo à l'université de CAEN (14) et utilisatrice de pse depuis la version 4 et CS depuis la version 3.....je fais travailler les étudiants avec vos produits donc ils les achètent.......Merci de nous trouver une solution rapide par une MAJ.

This reply was created from a merged topic originally titled
Photoshop Elements: downloaded dates displayed in wrong order.

Adobe Administrator

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14.9K Messages

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286.1K Points

Translated from French:

Hello, a very annoying buggy on PES 10
Download images from a memory card does not meet the date YYYYMMDD French but reverse the months and days .... big problems in the ranking ... I find it unacceptable for a product that I said Adobe.Je am a professor of photo to the University of Caen (14) and user of PSE since version 4 and CS since version 3 ..... I work with your students so they buy products ...... . Please find a quick solution by MAJ.

Sr. Product Manager, Adobe Digital Imaging

61 Messages

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1.1K Points

9 years ago

I am having the problem with Win7/64(may not be exactly the same as the OP).

I seem to be able to switch the error on or off by changing the date format in the General Preferences.

If the format is DD/MM/YYYY then the folder is named YYYY DD MM

If the format is MM/DD/YYYY then the folder is named YYYY MM DD

The create sub folder name options also vary depending on the date format.

I'm in the UK so this may be a regional thing.

Brian

Adobe Administrator

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14.9K Messages

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286.1K Points

9 years ago

Quick question from the product team. If you use an external card reader instead of hooking the camera directly up to the computer, do the dates get represented correctly?

Sr. Product Manager, Adobe Digital Imaging

1 Message

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62 Points

NO!

2 Messages

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72 Points

I use the Mac internal card reader.

61 Messages

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1.1K Points

9 years ago

Hi,

I'm sorry, but all my tests were done using a card reader and not connecting the camera.

I was trying with the same card each time. I would import the photos, see the results and then delete them from catalog and disk (using PSE of course) and then set up the next test.

I am willing to try further tests if you would like me to.

Brian

12 Messages

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354 Points

9 years ago

Therre is no difference between import direct from the cam or import from the card reader!

Arnold

146 Messages

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2.5K Points

9 years ago

I simply want Organizer to list the option of a YYYYMMDD format, regardless of the source of the incoming images or the operating system's preferences.

Ken

3 Messages

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82 Points

9 years ago

I agree with Ken. So far as I'm concerned, providing a YYYYMMDD option means getting back to the facility I've had from all previous versions of Elements that I've used (which is most of them).

It's been suggested that the folder names used by Elements don't matter, since Elements hides this folder interface. But I do sometimes use these folders directly- for example when a friend emails me a set of photos, rather than power up Elements (which takes quite a long time, probably because I have quite a lot of pictures (over 50,000)) I drag and drop these into (roughly) the right folder in "Pictures". Then these pop us as new-found pictures when next I'm in Elements, and I can then give the extra time to classify the new pictures (not least, with the name of the person who took them).

5 Messages

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102 Points

9 years ago

The problem is that there are options in the loader program to denote the name of the desired subfolder. In either option JJJJ MM DD or JJJJ DD MM the result is always JJJJ DD MM.
For any programmer this bug should be easy to fix.

5 Messages

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102 Points

9 years ago

Photo Loader Program in Photoshop Elements Release 10 has an error.
Instead of loading into a folder with name JJJJ MM DD it screws the name into JJJJ DD MM. Fix badly needed

This reply was created from a merged topic originally titled
Photo Loader messes up date format in folder name.