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4 Messages

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112 Points

Mon, Oct 17, 2011 8:04 PM

Closed

Answered

Photoshop Elements: How to reconnect missing files

How can I re-locate 12,000 photos that were moved to an external hard drive?

This conversation has been merged. Please refer the main conversation:

Responses

Official Solution

2.1K Messages

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32.2K Points

9 years ago

Go to File>Reconnect>All Missing Files. It will search your hard drives for the files automatically (which could take some time depending on the number of files on your computer). You can take over the job manually by clicking the Browse button in the progress window (which is allows you to find individual files and is smart enough to find neighboring files, but this could end up being more work). I would probably recommend letting the automatic search go overnight.

4 Messages

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112 Points

Thanks for telling me about the reconnect feature. I have been doing the files individually. I tried doing the "all missing files" and let it run overnight and it couldn't complete the task. It appeared as though it got caught up looking for a mp3 file that comes with the software (beijing.....).

Adobe Administrator

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15.1K Messages

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287.6K Points

9 years ago

what product? Photoshop Elements Organizer?

Sr. Product Manager, Adobe Digital Imaging

2.1K Messages

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32.2K Points

Lightroom?

4 Messages

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112 Points

9 years ago

Photoshop Elements 7.0 Organizer

1 Message

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64 Points

9 years ago

I get a yellow ? on some of my pictures & then they can't be found. Any ideas ?

This reply was created from a merged topic originally titled
help with the question marks.

103 Messages

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1.4K Points

9 years ago

Bruce,
The yellow question mark on some images indicate this file is missing. It may be due to some changes which are done from OS side (on file system) and these changes are not reflected in EO. These changes may be-
1. Renaming a file in Win explorer (or finder as case may be) only.
2. Changing path of file in Win explorer only.
3. Rename a file and change its location.

In order to get them back, double click a file with yellow question mark, organizer will show a dialog box click on 'Browse' button and select the file (whose name and/or path was changed).
To do same thing for multiple files select those file and use ' File->Reconnect->Missing files/All missing files' functionality.

Let me know if you have any queries.

1 Message

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60 Points

9 years ago

Hi,
I use Photoshop Elements 10. Without moving any Pictures from the place where I uploaded them from I get a "file mising" questionmark on ALL of my photos now. Yesterday there was only about 50 missing files. What to do?

103 Messages

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1.4K Points

9 years ago

HI Mai,

What i got from your statement is that: ''Number of files missing files has increased without doing anything."
The reason to this behavior is 'update/refresh' thumbnail. Your scenario will be something like this: You imported media from some folders into PSE. Later you changed the location (or rename) your folder/images on hard drive. Now depending upon whether thumbnails are updated or not they may/may not show 'file missing' question mark.

How to reconnet: In order to get them back, double click a file with yellow question mark, organizer will show a dialog box click on 'Browse' button and select the file (whose name and/or path was changed).
To do same thing for multiple files select those file and use ' File->Reconnect->Missing files/All missing files' functionality.

Thanks.

1 Message

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60 Points

8 years ago

This auto method doesn't work for me. I'm wondering if I could uninstall Elements and reinstall it. If that worked it would be faster than reconnecting all those files and folders.

2.1K Messages

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32.2K Points

Uninstalling and reinstalling wouldn't do anything for your missing files. This would only uninstall and reinstall the application itself, this process does not return your files to their original location, nor tell the Organizer where those files are now.

You could create a new, blank catalog for the Organizer. This may be more along the lines of what you are trying to do with an uninstall and reinstall. This can be done by going to File > Catalogs and clicking the New button.

If the auto-reconnect process is not finding your files, it is because they cannot be found. This could because they have changed too much (for example, you have moved and renamed them). If you have moved/renamed/deleted your files outside of the Organizer, they become disconnected. The auto-reconnect does its best to find them again, but if they have changed too much, they will not be recognized as the original file. In these cases, you have to manually point the reconnection to the new location (by clicking Browse).

103 Messages

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1.4K Points

8 years ago

Please refer to the blog: http://tinyurl.com/aswpylz
This blog explaings missing files and reconnect in details. (Uninstalling and reinstalling PSE won't do any good as far as 'reconnect' is concerned).

~Andromeda