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3 Messages

 • 

94 Points

Sat, Jan 27, 2018 3:53 AM

I can't import files...PS Elements 16, WIN10

I have recently (yesterday actually) bought Elements 2018. I can't import my Mac Photos (about 150+ GB). I used Import from Files/Folders options. The program starts to locate files, and numbers, etc. At about 5% mark it gives up, and doesn't show any imports until 5% mark. It stops at the same spot every time. 

I have had similar files imported on my Lightroom CC catalog without any issues. 


Here is system info:

Elements Organizer 16.0.0.0
Core Version: 16.0 (20170902.m.113423)
Language Version: 16.0 (20170902.m.113423)

Current Catalog:
Catalog Name: Imported Pictures from Past
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\Imported Pictures from Past\
Catalog Size: 2.4MB
Catalog Cache Size: 63.4MB

System:
Operating System Name: Windows 10
Operating System Version: 10.0
System Architecture: Intel CPU Family:6 Model:14 Stepping:10 with MMX, SSE Integer, SSE FP, SSE2
Built-in Memory: 15.8GB
Free Memory: 10.1GB

Responses

198 Messages

 • 

3K Points

3 years ago

Try first to import 1 folder and see how that works. Then try a folder with a few sub folders.

Seems that for PSE16 150GB+ is a bit much to import in one batch.
There is also a possibility that it hangs at a certain file it cannot cope with.
I have PSE13 and built my catalog of approx. 50GB pictures during many years and started with the first version of Elements, so I have no experience with Elements 2018 (actually PSE16)

3 Messages

 • 

94 Points

3 years ago

Hi Jack,

Thanks so much for your advice. I did follow it, and while doing that I found out few problems with my disk. The import used to get stuck or abort while reading a file with CRC error. I figured it out while running chkdsk. So, I had to do few iterations to figure all corrupted files.

After, I got all good files off from this disk, the import went fairly smooth.

Thanks again for your advice. 

Regards!

198 Messages

 • 

3K Points

Glad it worked out for you OK.