4 Messages
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90 Points
Thu, Mar 20, 2014 5:38 PM
Elements: PSE 6 wont install
After replacing my harddrive on my IMac desktop, Photoshop elements will not run. I reinstalled it twice. The error states, "incorrect name, company, or serial number." I verified all names are correct as noted on the adobe website. I unistalled it and tried again. Adobe will not talk to me without a service plan. There is NO WAY I am going to buy another adobe product with this kind of service on products.
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Updated
7 years ago
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bad adobe customer service
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chris_cox_2148894
15.1K Messages
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195.8K Points
7 years ago
Which OS version?
Have you contacted Adobe Customer Support (NOT Tech Support) to figure out why your serial number is not working?
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jay_brakensiek
4 Messages
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90 Points
7 years ago
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jay_brakensiek
4 Messages
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90 Points
7 years ago
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
7 years ago
Sr. Product Manager, Adobe Digital Imaging
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