4 Messages
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190 Points
Sun, Feb 5, 2012 2:51 PM
Elements: Open With starts Editor but doesn't open the file
I have just upgraded from PSE9 to PSE10 on a PC running Win7 (32bit). It installs and runs correctly. However if I right-click an image file, click 'Open With' and select PSE, the application starts & runs corectly but it does not open the file. The problem occurs with all the different types of media file I have tried (.JPG, .BMP, etc.). I have uninstalled & reinstalled PSE, to no avail. Finally I tried installing PSE on a Win7 (64bit) machine (with the same basic software set as the 32bit machine)where the function then works correctly! However, it is the 32bit machine that I need PSE to run on. Any suggestions for a fix please?, Regards, Rick
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3 years ago
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
9 years ago
Sr. Product Manager, Adobe Digital Imaging
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richard_vivian
4 Messages
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190 Points
9 years ago
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ankur_agrawal_2858975
Employee
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176 Messages
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3K Points
9 years ago
2) Does these file open fine when you open them directly in Editor?
- Ankur
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richard_vivian
4 Messages
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190 Points
9 years ago
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ankur_agrawal_2858975
Employee
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176 Messages
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3K Points
9 years ago
Please try following steps from command line:
1) Click 'Start' icon --> type 'cmd' and press enter
2) On cmd, type 'cd %ProgramFiles(x86)%\Adobe\Photoshop Elements 10' and press enter
3) Now,
- Type 'PhotoshopElementsEditor.exe'
- Provide single space
- Type "
- Drag and drop the file that you want to open on cmd
- Type "
- Press enter.
Does file open in this case?
- Ankur
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richard_vivian
4 Messages
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190 Points
9 years ago
The instructions you have given me are for a 62bit machine ("ProgramFiles(x86)") and if you look back at my earlier messages you will see that the function works correctly on my 62bit machine. The problem is on the 32bit machine. If I modify your instructions for the 32bit machine (by omitting the (x86)) & run that string from the Command Line (on the 32bit machine), PSE10 opens & runs but the file doesn't open - just as before. Regards, Rick
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ankur_agrawal_2858975
Employee
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176 Messages
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3K Points
9 years ago
Thanks for trying.
No luck in reproducing the issue at my end. I tried on another Win7 32 bit machine and things worked perfectly fine for me on that too.
I'll give it a shot once again and get back to you if I get something.
- Ankur
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michael_lev
1 Message
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80 Points
9 years ago
on my side it works perfectly.
1. make sure you put the full drive:\path\filename.extension in apostrophs (like Ankur instructed you)
2. make sure that your drive: is not a mapped drive because the mapping is valid only for the calling process and not for the called program. I map on my machine c:\drive_ to e: so when i forgot and call PSE with E:\picture.jpg then it does not work but if I call with c:\drive_e\picture.jpg it works.
Good luck,
Meiki
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richard_vivian
4 Messages
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190 Points
9 years ago
Have tried it again with the full pathname (screengrab attached for confirmation) and you are right it works. Any reduction from the full 'drive-root based' path (for example starting the character string after the current Username) and it doesn't. Open-with still doesn't work of course, but does that information help you get any closer to why - bearing in mind that PSE9 did andother applications still do? Regards, Rick
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steve_n_558pyer5gxxsg
3 Messages
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100 Points
3 years ago
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dennis_toth
1 Message
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80 Points
3 years ago
I'm running Windows 10 (64 bit)
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hans_xx
2 Messages
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110 Points
3 years ago
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hans_xx
2 Messages
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110 Points
3 years ago
In the "open with" function choose "Photoshop Elements 2018 Editor" in stead of "Photoshop Elements 2018" and set as standard, You may have to lookup PremiereElementsEditor.exe in your software location as the editor may not show in your list when you use "open with"
Of course replace 2018 by your own version.
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