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daryl_thornwall's profile

1 Message


80 Points

Fri, Dec 28, 2018 7:55 PM

Elements: How do I register my product?

Photoshop Elements will not accept key in order register a CDROM copy bought at Best Buy for use.  Have a laptop that is a 2010 Toshiba Satellite 664 that was upgraded from Windows 7 to 10 in 2015.  What is the problem with this copy?  Daryl


Adobe Administrator


15.9K Messages


295.3K Points

2 years ago

Let us know if Tom's help doc worked for you. Otherwise, for help with activation or serial #s, contact support directly:

Sr. Product Manager, Adobe Digital Imaging