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steven_waller's profile

3 Messages


110 Points

Thu, Feb 5, 2015 6:18 AM


Elements: After updating to 13.1 it's only possible to scroll in one direction when you have a single image visible in Organizer

Installed latest update. Pictures will not scroll down on wheel of mouse when only one picture is in view. When 2 or more pictures in view can scroll up and down with wheel on mouse.


2 Messages


70 Points

6 years ago

Premiere. It works with regular Elements, just not Premiere.

8 Messages


180 Points

6 years ago

This reply was created from a merged topic originally titled Mouse wheel will only scroll up when full picture in Organizer (Elements 13).

Just moved from Elements 11 to 13. My mouse wheel works - no problem, but when in Elements (13) Organizer and the image is fully exposed (one big image) I cannot scroll down using the mouse-wheel. If I have two or more images exposed I can move pictures up and down, no problem. I re-installed and updated twice and the up and down feature works a couple of times and then it's back to only being able to scroll up. It's a very important feature for me to be able to go up and down - of course.

158 Messages


2.2K Points

Hi Peter,

Did the update get applied successfully? Please ensure that you have downloaded updater from based on whether your system is Win or Mac and in case of Win, whether 32-bit or 64-bit.

Can you please share screenshot of Help > System Info dialog from Elements Organizer?