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Adobe Photoshop Family

2 Messages

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90 Points

Wed, Sep 23, 2015 3:29 PM

Elements 9: Can't close application without force quit (mac)

I use Photoshop Elements 9. Sometimes it randomly freezes up on me, giving me the rainbow spinning wheel icon. This is a problem, but is really just an annoyance if I save frequently. The real problem is that when this happens, the only way to close Photoshop is to forcequit. However, sometimes (like now) when I forcequit PE9 under these conditions, the "application open" icon disappears from under PE9 in my dock, but the forcequit menu still shows it as open and it is considered open in my dock. I can find no way of fully quitting it, as it prevents me from shutting down/logging off or from opening Photoshop back up.

Responses

2 Messages

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90 Points

5 years ago

Has anyone else had this problem? I still have not found a solution and am quite agitated... I have been unable to close my Photoshop, use my Photoshop, or shut down my computer for a full week now.

158 Messages

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2.2K Points

5 years ago

Hi Ben,

Which OS are you on?
Please force quit your Photoshop Elements Editor/Organizer from Task Manager/Activity and restart your machine. It is possible that PSE is fighting for resources due to prolonged usage. Do let us know if that doesn't work.

Thanks
Andaleeb

1 Message

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60 Points

5 years ago

I am having the same issue - Nov 2105. Please help!

1 Message

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60 Points

Me too. I can't force quit and I can't shut down because Photoshop Elements Editor won't let me. Any sensible answers to this problem?