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peter_bishop_6ytmp4015853w's profile

4 Messages

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100 Points

Thu, Feb 15, 2018 12:42 PM

Elements 2018: I have down loaded it twice now each time the Organizer fail to work

organizer not working

Responses

Adobe Administrator

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15.9K Messages

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295.3K Points

3 years ago

Hi Peter, sorry you're having trouble. Do you get a specific error from the Organizer when you launch it? Is this Mac or Windows? Where are you downloading from?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

 • 

100 Points

3 years ago

windows 10 whilst it is loading ,it starts on the plugins then stops ,the message I get is {windows has found a problem and will stop and turn off the program} my son inlaw  going through the files says it is missing a driver