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angus_drummond's profile

1 Message


70 Points

Thu, Dec 15, 2016 6:21 PM

Elements 15: If Taskbar in Autohide when opening Organiser it crashes (Windows 10)

Solution - Disable Taskbar Autohide.


158 Messages


2.2K Points

4 years ago

Hi Angus,

While there is a known issue with menus when Win 10 Taskbar Autohide is on, we've not seen any crashes. 
Can you please download the registry file and run it in admin mode. Once run, please launch Organizer. If it crashes, a .dmp would get generated in C:/Dumpstore folder. Please upload that to a dropbox folder for us to investigate the issue.

Looking forward to your reply.