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Adobe Photoshop Family

1 Message

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70 Points

Tue, Aug 9, 2016 1:24 PM

Elements 13: Crashes with Google NIK plug-in

I'm using PSE13 with Google NIK plug-in. When I try to apply the filter, it goes through the whole process and gets right to the end of the save progress bar, then PSE crashes. It displays this in the error detail: Problem signature: Problem Event Name: APPCRASH Application Name: PhotoshopElementsEditor.exe Application Version: 13.0.0.0 Application Timestamp: 54024871 Fault Module Name: StackHash_fc22 Fault Module Version: 6.1.7601.23418 Fault Module Timestamp: 5708a857 Exception Code: c0000374 Exception Offset: 00000000000bf262 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional Information 1: fc22 Additional Information 2: fc22fc685229f7ac23d0bb3392549b04 Additional Information 3: a795 Additional Information 4: a7951849a804c44c5501508577f0f707

Responses

67 Messages

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1.1K Points

4 years ago

I just used NIK several times in Elements 14 with no problem.  Maybe you don't have enough RAM.  Check Edit>Preferences>Performance (and possibly Scratch Disks).

Adobe Administrator

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15.5K Messages

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291.8K Points

4 years ago

Your Elements also looks un-patched. Launch Elements and select Help > Updates... to install the latest updates.

Sr. Product Manager, Adobe Digital Imaging