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140 Points
Thu, Oct 24, 2013 9:10 AM
Solved
Elements 11: Open/Save dialog grayed out and hanging on Mac OS X 10.9 Mavericks
I upgraded my iMac to OS X Maverics, yesterday, and Photoshop Elements 11 stopped working. The application opened but when I tried to open an image, virtually all the menue options greyed out and the application hung. I force closed Photoshop Elements, uninstalled it and re-installed it but the same thing happened next time I tried to open an image. I did find that I could open the image by clicking on it in inder and using "Open with" but this isn't satisfactory in the long term. Please help.
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7 years ago
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JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
7 years ago
http://helpx.adobe.com/photoshop/kb/f...
Set the view to Column or List view to avoid this problem until there's an update.
Sr. Product Manager, Adobe Digital Imaging
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JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
7 years ago
Sr. Product Manager, Adobe Digital Imaging
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elizabeth_waskom
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62 Points
7 years ago
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charles_lawrence_6056558
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62 Points
7 years ago
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gerry_graszl
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94 Points
7 years ago
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dorian_hill
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7 years ago
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chris_cox_2148894
15.1K Messages
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7 years ago
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tony_james_6048968
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7 years ago
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michael_gearhart
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82 Points
7 years ago
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todd_hammer
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7 years ago
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mcbmessina
7 Messages
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142 Points
7 years ago
Grayed Menu Options - Cannot work and must Force Quit.
PS Elements 11 user - Since upgrading to Maverick OS, whenever I try to open a file, all of the PSE menus go gray, and I cannot select anything, and have to Force Quit. I deleted my preferences (didn't help), and also just reinstalled the software, and the problem still exists. HELP!
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michael_gearhart
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82 Points
7 years ago
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elizabeth_waskom_6076382
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70 Points
7 years ago
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elizabeth_waskom_6076382
2 Messages
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70 Points
7 years ago
Then open PSE 11 as normal and hopefully you won't have any graying issues.
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mcbmessina
7 Messages
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142 Points
7 years ago
I am leaving my Finder window open, with the Column view.
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