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Adobe Photoshop Family

Adobe Administrator

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140 Messages

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2.2K Points

Tue, Nov 17, 2020 4:57 AM

Photoshop (Beta) for Windows ARM is here!

PHOTOSHOP FOR WINDOWS 10 ARM IS HERE!

We are excited to announce the first Beta release of Photoshop running natively on Windows ARM devices!

This early version of Photoshop for ARM offers many of the core Photoshop features that you've come to rely on for your day to day editing needs, and we'll be adding more features in the weeks to come. Note that Beta software is not officially supported yet by Adobe, but we want to hear from you, and this is the place to let us know how it's going.

Before posting questions, read the notes below to familiarize yourself with the known limitations in the build. As we release new builds, we'll update the notes.

SYSTEM REQUIREMENTS:

  • Surface Pro X with at least 8GB RAM
  • Windows 10 build 19041.488

THIS IS BETA SOFTWARE:

  • This Adobe Photoshop for ARM BETA will only install and work on ARM hardware that meets the minimum system requirements. If you have qualifying ARM hardware and you do not see the installer under the Beta section in the Creative Cloud Desktop application, check manually for an update (Help > Check for Updates). If it still does not appear, try logging out/back into the Creative Cloud Desktop application.
  • This is not a fully functioning version of Photoshop; it contains several limitations compared to the more widely available version of Photoshop for Windows. Over time, more features will be made available. See the 'Known Issues' section below for more details.

PHOTOSHOP DEVELOPERS

  • As Photoshop migrates away from CEP toward UXP for third party extensions, having the ARM version of Photoshop for your testing is an important reason why we are making this version available to you so soon. Please refer to documentation and support resources here: https://www.adobe.io/photoshop/uxp/

FEEDBACK

  • Post issues here.
  • Before reporting issues with this build to our online forum, please be sure to first review the Known Issues section so that duplicate issues are not reported.

Known Issues:

  • You will need to install the Microsoft OpenCL and OpenGL Compatibility Pack to take full advantage of OpenCL- and OpenGL-related functions, which is used extensively throughout the application. The installer can be found here: 

    https://www.microsoft.com/en-us/p/opencl-and-opengl-compatibility-pack/9nqpsl29bfff

  • If you experience immediate crashes after launching Photoshop for Windows ARM, make sure that you install the compatibility package from the Windows Store. Also, make sure you do not have pending Windows updates.
  • Many features are still not available in this version of Photoshop, and some features may experience slow performance. Please refer to the following known issues before submitting feedback.
  • Features NOT PRESENT IN THIS VERSION:
    • Camera RAW
    • Select Subject 
    • Refine Hair (in Select and Mask) 
    • Object Aware Matting (in Select and Mask) 
    • Object Selection
    • Select Sky/Sky Replacement
    • Liquify Filter
    • OilPaint filter
    • Video timeline and file format support
    • All CEP-based Panels (CC Libraries panel, 3rd party extensions)
    • Adaptive Wide Angle
    • Shake Reduction
    • Face Detection underlying Color Range skin tones and Content Aware Move functions
    • Match Font/Font Similarity (Works on AS but not connected to Font library, only local Fonts)
    • Rich Tooltips, Coach marks for Discovery Panel tutorials
    • Microsoft Dial support
    • File Info Panel
    • Layer > Smart Objects > Stack Mode menu item disabled
    • Content Aware Fill
    • Content Aware Scale
    • Content Aware Move
    • Focus Area
    • Auto-Blend Layers
    • Photomerge
    • Spot Healing Brush
    • Patch Tool
    • Healing brush
    • Perspective Warp
    • Puppet Warp
    • Some File formats not supported: 
  • Features present, but with limitations or bugs:
    • Import from Lightroom Photos via the home screen does not work
    • Filter Gallery functions may seem to hang but will eventually succeed
    • All 3D-related functions are limited; either very slow or not fully rendering 3D content; includes 3D printing, 360 panorama editing, normal and bump map filters, Lighting Effects
    • Scrubby Zoom behavior is erratic
    • Changing stroke pixel size not working as expected
    • Opening hundreds of files could cause a crash

For more information, see Photoshop ARM processor support | Windows.

Responses

6 Messages

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230 Points

15 days ago

I' signed out and signed back into everything. I cannot find the beta version. It's not on my CC app. It's not online. I can't find anything at all about beta versions anywhere. 

I'm currently in chat with Adobe support and they seem to have no idea, whatsoever, what ARM64 is. I keep saying I need to find the Photoshop beta for Windows on ARM and they keep asking "what error is the Creative cloud installer giving you". The best I've gotten is "Adobe does not support ARM", which is false, obviously.

I swear I'm talking to a brick wall (though I guess I can understand some level of confusion. It's frustrating regardless). How do I go about downloading this? I need a answer soon because I foolishly uninstalled my x86-32 bit version so I could install this one, thinking it'd be fine. Now I have neither and kinda need it for work.

(edited)

6 Messages

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230 Points

I spent 2 hours with support on this. It achieved nothing. I was told that I had to install the latest x64 version of CC in order to access Beta apps, which is obviously impossible on ALL ARM64 devices.

A complete waste of time. I have no working installation of Photoshop left as they could not provide me with a replacement 32-bit installer and insist that I have to install x64.

Great job. Bravo.

Yes, I'm frustrated. I'll calm down by the morning. I'll take any realistic advice on how to install the Beta.

5 Messages

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100 Points

Sorry to hear. Have you seen this support article? https://helpx.adobe.com/photoshop/kb/windows-arm-support.html

You'll want to make sure your CC desktop app is version 5.3.5.499, which is the latest version of CC native to ARM: https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html. You can do this by

  1. Checking what version of CC you have: https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html#Checkappversion.
  2. If you don't have version 5.3.5.499, update to that version. If for some reason you can't update, you can try uninstalling and then re-installing CC from the link in the docs: https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html#UpdatetheCreativeClouddesktopapp.

6 Messages

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230 Points

That's all fine and good, but the current CC app version for x86-32 is version 4.9.  Version 5.3 is only available for x64, NOT ARM64 or x86-32.

We cannot install x64, so it's impossible to get the newest x64 version of CC. I have the newest x86-32 version and that, again, 4.9.

From what I can see right now, it's completely impossible to install the ARM64 version on a Windows on ARM device.

5 Messages

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100 Points

From the CC release notes (https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html):

Version 5.3.5.499 released on 11/09/2020 (Prerelease exclusively for ARM processor based devices)

  • Prerelease version of the Creative Cloud desktop app compatible with computers that run on ARM processors.

6 Messages

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230 Points

Yes, I know. I'm using a Surface Pro X, an ARM computer.

You, and support, say to install the newest CC desktop app and download the beta from there. The newest CC desktop app ONLY SUPPORTS x64! It is *impossible* for anyone with an ARM computer to install.

You made and released a beta Photoshop for Windows on ARM, but made it completely impossible to install.

Why is this so hard to understand?? 

(edited)

5 Messages

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100 Points

What makes you think that the newest CC desktop app only supports x64? The CC release notes clearly say that there is a new prerelease/beta version of CC (5.3.5.499) that is available especially for ARM-based devices. You would need to install that 5.3.5.499 beta version of CC for ARM-based devices in order to find the beta version of Photoshop.

I suggest downloading the CC desktop app on your Pro X again from here (https://creativecloud.adobe.com/apps/download/creative-cloud) and checking the CC version after you install.

6 Messages

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230 Points

Every single time it downloads the x64 version and the support rep who spent an hour and a half controlling my computer was also only able to download the x64 version. That's what.

2 Messages

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70 Points

Not sure if it helps much, but i did use the download link for the CC desktop app from Anj and the downloaded setup.exe did install the Creative Cloud app on my Surface Pro X. Checking the task-manager did show, that it is indeed an ARM64 app.

So at least i can confirm that an ARM64 version off the CC desktop app exists and is working.

2 Messages

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70 Points

14 days ago

Not sure if it helps much, but i did use the download link for the CC desktop app from Anj and the downloaded setup.exe did install the Creative Cloud app on my Surface Pro X. Checking the task-manager did show, that it is indeed an ARM64 app.

So at least i can confirm that an ARM64 version off the CC desktop app exists and is working.

2 Messages

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70 Points

14 days ago

I did manage to get the ARM64 version of Adobe CC installed by ignoring the error that says it will install an older version (it does not).  HOWEVER...no Photoshop for ARM version is available.  In fact there are no available apps at all listed.

Now I have the base level of Surface  Pro X, which comes with 8GB of RAM. Adobe says that is the minimum requirement for Photoshop ARM.  However, all Surface ProX ship with atleast 8GB of RAM (they come in 8GB or 16GB), so that seems like an unnecessary distinction.  HOWEVER the base version only has 7.5GB of usable RAM so it is possible that the Adobe installer is refusing to offer me Photoshop because the software is seeing 7.5GB<8GB.

If Adobe means you actually need 8GB of working RAM then it should really say the beta is only available to 16GB versions of Surface ProX.

2 Messages

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70 Points

14 days ago

other potential issue is that I, like I suspect many others here are running a newer version of Windows than the requirement above because we're on the beta channel there.  In my case I'm currently on 20257 so that I can get ARM64 emulation to get the Adobe suite running in emulation mode.  So that may also be an issue if their desktop app is literally looking for version 19041.488