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2 Messages

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82 Points

Thu, Feb 11, 2021 1:56 PM

Document invisible after switching to second screen

After just one or two sessions I stopped working on the Beta version of Photoshop. I tried it on my new MacBook because it has the M1 chip, and the regular version of Photoshop is not supporting that yet (though working fine so far). Main reason: I work with an iPad Pro as a drawing tablet connected to my MacBook, using either SideCar or Astropad with Luna Display. In beta, when I move my document to the secondary screen (in my case that's the screen of the MacBook itself), it disappears. I can't get it to reappear, so that is a dealbreaker for me. Hopefully this will be solved in the near future, so I can use the M1 chip to the full max. ;)))

Responses

1 Message

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62 Points

13 days ago

I'm also experiencing a PSD that goes invisible when switching to a second screen.  This started happening with the Feb release of the Beta Photoshop app and did not happen previously.

I have two Dell 27in monitors, one as a secondary display.  Once I move an open file to my secondary display, it goes blank.  It stays blank when I move it back.  2 screen recordings, for each

Primary:

Secondary:

This issue does not happen on the non-beta Photoshop nor does it happen in any other app.

Mac mini M1 2020, 16GB

macOS 11.2.1

Primary: DELL U2720QM, 27-inch (3840 × 2160)

Secondary: DELL U2715H, 27-inch (2560 × 1440)

Photoshop Beta 22.2.0

ps- Do I really have to upload a video via YouTube and not post it directly here?  That's silly.  It doesn't allow me to link creative cloud video file here either, why even bother with Creative Cloud if I can't even use it in an Adobe forum.....

pps- There's no "Provide Feedback" link in the "help" menu of the beta photoshop app and it took some research just to find this.

(edited)

2 Messages

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82 Points

Screen recording is helpful, didn’t think of that...

I agree that it would be nice if there was a feedback button in Photoshop beta.👍