carlo_molinari's profile

1 Message

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100 Points

Thu, Jun 18, 2020 9:11 PM

Lightroom Mobile: Thumbnails do not update after editing on desktop application

Android app v5.3. After making changes in the lightoom desktop, the thumbnails on the mobile APP do not update. The only way is to make a small change, then the thumbnail updates. The whole thing is quite frustrating and makes it very difficult to understand what has been changed and what has not.

Device: mate 20 pro.

Update: same issue on 3 different Android devices (Android version 8,9,10 respectively).

Responses

Adobe Administrator

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10.8K Messages

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142.3K Points

1 y ago

I can confirm the issue. I will log a bug with the Android team. Thank you for your report. 

5 Messages

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126 Points

1 y ago

This reply was created from a merged topic originally titled Issues syncing changes made on iPad or web, with the Android app (Pixel 3).

Am using Lightroom Mobile on an Android device - Google Pixel 3 and on the iPad. Both are the latest updated versions.

Any edits made on the iPad or on the web, do not sync with the 'smart preview' on the Android, even when I use the 'force sync' option on iPad, and have made sure there are no internet connection issues.

Have tried clearing the cache on Android, that did not help either.

Please do help!

1 Message

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62 Points

1 y ago

Same here with Samsung S10e running latest firmware and lightroom version.
Any news from Android team?