danorstmint's profile

83 Messages

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2.4K Points

Mon, Apr 17, 2017 8:06 PM

Lightroom mobile: Remove Pending photos with Sync Issues?

I have 3 photos that have been listed as syncing for the past month. They were mobile raw photos taken on my iPhone, I believe they were initial tests of the new HDR function. I don't really care about these photos I just want to remove them from the cloud but I can't remove them because they never uploaded... help

Responses

Champion

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6.6K Messages

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110.2K Points

4 y ago

If you log into http://Lightroom.abobe.com you should be able to find the problem photos (which will probably have grey thumbnails) and delete them from there.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

83 Messages

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2.4K Points

4 y ago

I look online at the pending files via the link in the settings dialog and I don't see any options to delete the pending uploads.

1 Message

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60 Points

Had same problem.  Hover over photo thumbnail, click on the check mark on the corner, it should give you the option to delete.  Those photos should now be gone from your "pending" list. 

83 Messages

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2.4K Points

These photos never made it to my Lightroom collection. I don't have the ability to select and delete. I am able to get a link to the photos from the Preferences window in LR but the page at lightroom.adobe.com gives no option to delete.

83 Messages

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2.4K Points

4 y ago

these photos (that basically don't exist ) are still permanently listed as syncing in my LR CAT  ̄\_(ツ)_/ ̄ 

83 Messages

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2.4K Points

4 y ago

Is there any way to remove these files?

These photos (that basically don't exist ) have been listed as syncing for a few month in my CAT  ̄\_(ツ)_/ ̄ 

83 Messages

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2.4K Points

4 y ago

Does anyone know if it is possible to get tech support from Adobe to fix issues with their CC server?

83 Messages

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2.4K Points

4 y ago

These photos are STILL synching. Does anyone know if it is possible to get tech support from Adobe to fix issues with their CC server?