What is your Device Model? What is your device's OS version number? Does this happen to all images? Only camera captured images? Only when in the camera app?
My device is a Huawei P30 lite
My device's OS is Android 9
It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it
I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw.
I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw
I also have a p30 lite and have the same problem. I am devistated as I only got this phone because of the camera, and I really want to capture DNG. Did either of u figure this out or find a way around this?
I gave a p30 lite and I'm having the same issue. Saving to raw format was why I bought this phone. Your app states it's compatible, but it doesn't work. Pink screen. Please advise when this issue will be resolved. It was reported well over a year ago. Your lack of response is disturbing. I'm an annual subscriber of your full suite, and this lack of care is not a good sign of support.
Responses
Rikk
Adobe Administrator
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9.2K Messages
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128K Points
9 months ago
What is your device's OS version number?
Does this happen to all images?
Only camera captured images?
Only when in the camera app?
Quality Engineering - Customer Advocacy
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leinad_corona_jr
5 Messages
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152 Points
9 months ago
My device's OS is Android 9
It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it
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enrique_quesada
2 Messages
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62 Points
8 months ago
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enrique_quesada
2 Messages
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62 Points
8 months ago
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grand_manan
1 Message
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62 Points
6 months ago
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wwrightpls
1 Message
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60 Points
2 months ago
I gave a p30 lite and I'm having the same issue. Saving to raw format was why I bought this phone. Your app states it's compatible, but it doesn't work. Pink screen. Please advise when this issue will be resolved. It was reported well over a year ago. Your lack of response is disturbing. I'm an annual subscriber of your full suite, and this lack of care is not a good sign of support.
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