danorstmint's profile

83 Messages

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2.4K Points

Sat, Dec 10, 2016 3:18 PM

Lightroom mobile: Old version of edit is exported

This has happened to me a bunch, both before and after the latest update.

Often I use LR Mobile to spot check how my photos look on a mobile device, then I go back in to edit. If I do and edit that involves photoshop and saves as a TIF or PSD often I will go back to LR Mobile and see the edited photo just as I expected, but when I save to camera roll an earlier stage in the edit is exported. If I try and change any attributes the image in LR Mobile with switch from the latest edit to the previous edit as soon as a slider is touched. 

This seems to happen consistently when I am viewing the TIF or PSD on my phone, then jump back in to photoshop to adjust. After LR desktop syncs the new edit it's in LR Mobile where the issue occurs. 

In these situations I've found no solution except to use dropbox to send the final edit to my phone.

Responses

Adobe Administrator

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10.6K Messages

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140.4K Points

4 y ago

So you have Enabled Offline Editing for the collection?  
That was the difference. I can now duplicate the abnormal behavior. Thank you. I will log it.
Note, if I make an edit to the image, it reverts. If I undo the edit and go back to a grid view, does the image repair itself?

83 Messages

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2.4K Points

4 y ago

Once it switches back to the old edit there is no way for me to revert. I have imported a new file from card and recreated the issue in a new collection and screenshot the process. In photoshop I created a text layer to reflect the version number: IMAGE LINKS: https://www.dropbox.com/sh/tb57k2ef6kn51vp/AACyWRnXJ0yGOX3BNecuJIeXa?dl=0

Adobe Administrator

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10.6K Messages

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140.4K Points

4 y ago

Confirmed. A bug is logged. Thanks for your help and patience.

83 Messages

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2.4K Points

4 y ago

Also to note, I do not have offline editing enabled, and clearing the cache does not help.

83 Messages

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2.4K Points

4 y ago

When I remove the photo from mobile sync and then add it back the correct version is displayed 

3 Messages

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106 Points

4 y ago

I experienced this problem today, exactly as described above.

2 Messages

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72 Points

6 m ago

Hi, this is 4 years later and I have the same issue, was this never resolved? @Rikk 

(edited)

Adobe Administrator

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10.6K Messages

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140.4K Points

This was fixed in version 4.0

2 Messages

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72 Points

I was on v6.1.0 of Lightroom Mobile (on iOS 14) and still ran into it, the solution I found was deleting cache. Thanks for the response.

1 Message

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60 Points

14 d ago

Hi All,

I'm using the latest verison of Lr Mobile and also experiencing this issue. I just tried clearing the cache but that hasn't helped. I find that the preview of the image when first opened shows the latest version/edit, but when I zoom in on the image or export it, I get the older version of the edit.

The file is a .tif . Lightroom Classic on my mac has the latest version of the file and has no issues, the problem only seems to be occurring on the mobile app.

Any advice?

Thanks,

Lawrence