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Adobe Photoshop Family

2 Messages

 • 

80 Points

Thu, Sep 20, 2018 1:17 AM

Not a problem

Lightroom Mobile not compatible with Sony Xperia Tablet Z

I recently bought an Xperia Tablet Compact Z so as to edit my photos on the go. It perfectly meets the requirements on https://helpx.adobe.com/mobile-apps/h... but it still cannot be installed ("Your device is not compatible with this Version"). Whst should I do to enable this installation?
Thanks in advance.

Responses

Adobe Administrator

 • 

8K Messages

 • 

116K Points

2 years ago

Greetings Alejandro, 

What version of OS is currently installed on your tablet? Have you checked for updates?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

 • 

80 Points

2 years ago

It is on 4.3, and there are now updates available. Can I make it work still?

Adobe Administrator

 • 

8K Messages

 • 

116K Points

2 years ago

Recommended system requirements

  • Processor: Quad Core CPU with 2.2 GHz frequency and ARMv8 architecture
  • RAM: 4 GB and above
  • Internal storage: 8 GB and above
  • Android OS version: 5.x (Lollipop) and later
Here are the minimum specs for Lightroom for mobile - Android - as you can see, your OS doesn't meet the minimum. If all components are at minimum specifications and then you perform your Android update you should be functional. 

Please review: https://helpx.adobe.com/mobile-apps/help/lightroom-mobile-faq.html  if you have any questions. 

 

Adobe Photography Products

Quality Engineering - Customer Advocacy