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FiachraKelly

4 Messages

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152 Points

Fri, Nov 20, 2020 9:55 AM

Lightroom Mobile: My edits are not syncing across all my devices

I took a shot recently and quickly threw it onto my ipad for a bit of editing. 

I took a look at my phone and looked at lightroom,  the photo had made it across however the edit remained on my ipad, it says that everything was synced.

However if i go onto lightroom.adobe.com amd look for the image it doesn't have the edits in it, so why are my edits not reaching my cloud account? 

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Updated 

2 months ago

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Accepted Solution

Rikk

Adobe Administrator

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9.1K Messages

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126.8K Points

2 months ago

  1. If you create a Version to save your edit settings
  2. Reset the Image
  3. Restart the App
  4. Then reapply the version from step 1

Does that start the image syncing?

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Quality Engineering - Customer Advocacy

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FiachraKelly

4 Messages

 • 

152 Points

@Rikk yeah this worked but what would have been the problem.

Why wouldn't it sync automatically instead of having to do this method? 

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2 months ago

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Rikk

Adobe Administrator

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9.1K Messages

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126.8K Points

I really don't have an explanation other than something was stuck and this cleared it. I've not ever recommended this method in the past but your unique situation suggested it. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

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2 months ago

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Rikk

Adobe Administrator

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9.1K Messages

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126.8K Points

2 months ago

Make sure you are committing the edits to sync by moving to a different image or selecting [Force Sync] button from the Cloud Icon's Sync Menu. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

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FiachraKelly

4 Messages

 • 

152 Points

So other edits are committing, but the one im having issues with is only staying on local storage, i have tried to force sync it but it didn't work 

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2 months ago

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Rikk

Adobe Administrator

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9.1K Messages

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126.8K Points

What happens if you export it? Do the edits come with the exported file?

Adobe Photography Products

Quality Engineering - Customer Advocacy

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2 months ago

FiachraKelly

4 Messages

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152 Points

If i export it on the Ipad (where i done the edit) it cones with it, if i export on a phone or laptop it is just the unedited photo

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2 months ago

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