I just tested on iPad Pro 12 and iPhone 11 Pro Max and am not seeing the issue with the thumbnails zoomed to maximum size in either portrait or landscape.
Have you:
Restarted the app? Restarted your device? Allowed time for sync?
I have restarted the app and the device, and all photos are synced. There are currently less than 500 iPhone photos in my library. Could it be caused by the HEIC format?
Mine are Heic, JPEG, Tiff, PSD, raw, DNG, etc. I don't see any difference based on image type.
If you are subscribed and fully synced, you might want to consider reinstalling the App. It could be just a bad install. If you are not, uninstalling the App will result in data loss.
I reinstalled the app on both devices and the large thumbnails are still blurry. I reset all edits on some of the images, and the results are still the same.
Responses
Rikk
Adobe Administrator
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7.9K Messages
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115.1K Points
3 months ago
Have you:
Restarted the app?
Restarted your device?
Allowed time for sync?
Adobe Photography Products
Quality Engineering - Customer Advocacy
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tim_ryland
25 Messages
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498 Points
2 months ago
1