TomM's profile

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11.4K Points

Tue, Jan 26, 2021 11:18 PM

Lightroom Mobile: (iPad) Image color is changing when zooming into raw files

Image color is changing when zooming into raw files in Lr Mobile on iOS / iPad Pro. 

When I zoom into raw files, the color changes to a cooler/blueish tint.  Zooming back out, doesn't restore the color, but swiping left/right to another image and then back returns the image to the normal color.

If I change the color profile to anything else and then back to Adobe Standard, the colors don't change when zooming.  It only happens on the images that have the default profile applied.

Here's a screengrab of the image before zooming...

 

And the color change after doing nothing other than zooming in...

Sounds similar to what's been posted here for LrC - 
Lightroom Classic: Library zoomed view shows wrong color

This conversation has been merged. Please refer the main conversation:

Lightroom: Adobe Standard as default profile for unedited but synced images?

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636 Messages

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11.4K Points

3 m ago

Just thought to check Lr Mobile on my iPhone X and the color change problem is not occurring there.

Adobe Administrator

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10.1K Messages

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135.8K Points

3 m ago

"It only happens on the images that have the default profile applied." 

I am not sure what you mean here. 

This looks like images synced from Lightroom Classic to the cloud. What is the Profile in Lightroom Classic?  (Screenshot would be helpful)

What is the profile after syncing to iPad (Screenshot of the profile would be helpful here too)

Adobe Photography Products

Quality Engineering - Customer Advocacy

636 Messages

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11.4K Points

3 m ago

@Rikk - Yeah sorry, I wasn't really thinking about the LrC portion and didn't document the whole workflow.

  • Images were taken with a DSLR & imported into LrC, added to a collection and sync'd to the cloud / Lr Mobile.
  • The Raw default in LrC preferences is set to "Adobe Default".  There are no camera specific settings.
  • In LrC, the profile applied to the imported image is listed as "Adobe Color".
  • In Lr Mobile, the profile applied is listed as "Adobe Standard".
  • While the profiles are mismatched between LrC & Lr Mobile, the color problem occurs when zooming.
  • If the profiles match, either by changing it in LrC or Lr Mobile, the problem does not occur and colors stay consistent when zooming.

Hope that clarifies things a bit.

Adobe Administrator

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135.8K Points

What does the profile show on your iPhone?

Adobe Photography Products

Quality Engineering - Customer Advocacy

636 Messages

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11.4K Points

Adobe Standard...

And looks like I misspoke.  The color change does in fact occur on the iPhone too.  I rarely use the phone for this stuff, so I think I just missed it when I looked initially.

636 Messages

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11.4K Points

3 m ago

Sorry, this goofy forum wouldn't let me put an image in the reply.  Here's the screenshot from the iPhone.

Adobe Administrator

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10.1K Messages

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135.8K Points

3 m ago

If you log into Lightroom Web (https://lightroom.adobe.com) what do you see for Profile and visual appearance?

Never mind- I found this - it is a known bug.  This thread is being merged into an existing authoritative thread for better tracking and response. 

(edited)

Adobe Photography Products

Quality Engineering - Customer Advocacy