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12 Messages

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182 Points

Thu, Jul 22, 2021 3:34 AM

Lightroom Mobile: Importing images automatically

I'm a premium user of LR Mobile. Why my app LR Mobile is now importing all images in my cellphone automatically? So all photos sent to my WA messages are automatically imported to the LR album. Also, almost all previous photos in my LR album disappeared. The frames are there, but there are no pictures, just black screen. If I tap them, a notification appears "fail to open development version".

Responses

Adobe Administrator

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10.7K Messages

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142K Points

6 d ago

If you go to Settings>Preferences>Auto add from device and make sure it is turned off does the issue resolve?

12 Messages

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182 Points

2 d ago

I've a new problem. I've upgraded to premium member and have paid for 1 year membership. I've enjoyed the premium features for sometime, but then the features gone. I cannot use the premium features such as selective, healing etc. Why is it so? I've logged out dan signed in again but the problem wasn't solved.

Adobe Administrator

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1.2K Messages

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20.2K Points

2 d ago

Did you use a different Adobe ID?

The ID you used for this post does not have a subscription associated with it.