grant_currie's profile

3 Messages

 • 

110 Points

Sun, Jun 21, 2020 11:57 AM

Lightroom Mobile: Image export not rotating images correctly

Portrait-shot photographs aren’t exported in portrait orientation, but are correctly oriented when viewed in LR Mobile. 

Images are NEF files shot on a Nikon D810, using Lightroom mobile on iPad (version 5.3)

Responses

Adobe Administrator

 • 

10.2K Messages

 • 

137.5K Points

1 y ago

How are you importing the images into the Lightroom Ecosystem? 

Do you have the rotation option set in-camera?
Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

 • 

110 Points

1 y ago

Hi,
Images are imported via the SD reader for the iPad. Rotation option is set in camera (hence images showing the right way round in LR.

Adobe Administrator

 • 

10.2K Messages

 • 

137.5K Points

1 y ago

Do you have a file you would be willing to share with me for testing?
Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

 • 

110 Points

1 y ago

Issue has been resolved by your support team over at community.adobe.com. A fix for the issue was built into version 5.3.1 of the app.