2 Messages
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90 Points
Lightroom Mobile CC: Cannot upload pictures from phone
After upgrading to newest version of Lightroom Mobile for IOS (v.4.0.0 E605D9) on my iPhone X - I cannot upload pictures to the cloud -> when I tap on 'upload picture' icon and select a picture to upload nothing happens - the picture is not uploaded and I'm back on the camera roll preview view.
Can anyone help?
Mariusz
Can anyone help?
Mariusz
Responses
mariusz_majewski_5dhfd2d42zm7g
2 Messages
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90 Points
2 years ago
Mariusz
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Ignacio_B
Employee
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180 Messages
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2.2K Points
2 years ago
what kind of image are you having a problem with?
It would be helpful if you could create a diagnostics log and send it to us:
1. tap on the gear icon in the upper right or from the three dot menu on the upper right
2. select Settings
3. select Help & Support
4. do a long tap on Access our Support Forum
if possible, attach a file that you have a problem with.
Any info connected to where you got the images from would be very helpful.
E.g. if you know which camera app they were shot with, are they taken from e.g. iCloud.
Is it photo sharing images, etc.
Thanks,
Ignacio
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