Skip to main content
Adobe Photoshop Family

1 Message

 • 

140 Points

Sun, Mar 22, 2020 10:11 PM

Solved

Lightroom Mobile: Can't share pics to instagram anymore, the only solution is export it

Responses

Official Solution

Adobe Administrator

 • 

8.6K Messages

 • 

122.7K Points

8 months ago

Greetings,

We are currently working with Instagram to get a fix issued for this problem.

We've had unofficial reports that updating your Instagram app to 136.0.0.34.124 has fixed this issue for some users. Has anyone on this thread tried it?

Update 12/04/2020: If you continue to experience this issue you may need to go to iOS Settings>Instagram and make sure Photos is set to All Photos. 

(edited)

Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

 • 

60 Points

@Rikk Has this problem been fixed for iOS...can’t upload photos from Lightroom to Instagram after months.....showing error ..Can someone fix it please

1 Message

 • 

60 Points

Lightroom to Instagranm worked fine until a couple of weeks ago.  I try to upload from LR Mobile on iOS and I get the error message "Error.  Something went wrong".  As I say, this worked well up until two weeks ago.  Please can anybody help ?  30.11.20.  

7 Messages

 • 

184 Points

@Rikk  Both Instagram and Lightroom Mobile are set to all photos (and have been throughout).

148 Messages

 • 

2.4K Points

8 months ago

Were you using lrinstagram.com?

Adobe Administrator

 • 

8.6K Messages

 • 

122.7K Points

8 months ago

Simone,

You've posted this to Lightroom Mobile - Which device are you using - Android or iOS? I am able to post to Instagram right now with no issue. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

 • 

62 Points

I have similar issue can't share to Instagram Feed, get the message "picture could not be loaded". Same error on both my Huawei tablet and my Samsung Note 8,
Note that I can share to other platforms such as Facebook and I can share to Instagram feed from the photo gallery on the the device.
The strange thing is also that it is possible to share to Instagram Stories and Direct from Lightroom

3 Messages

 • 

94 Points

8 months ago

This reply was created from a merged topic originally titled Export photo from Lighroom mobile to instagram doesnt work.

Hello,
from Sunday I have some problem with exporting photo from Lightroom to instagram ( function share to...instagram feed doesn ́t work  )  Could anyone help me, please ? I use Huawei P30 PRO ( android ) Big thanks in advance for your help... 

2 Messages

 • 

124 Points

8 months ago

This reply was created from a merged topic originally titled Lightroom Mobile (5.2.1): Issue sharing on instagram using Samsung S8 (Android v9....

Exporting photos from LR mobile to Instagram worked fine for years till now. The photo I select in LR mobile to share manages to open Instagram for a second or two, then it reverts back to LR mobile with an error message saying 'unable to load image'. I have uninstalled LR mobile and re-installed it but no improvement there. I have uninstalled Instagram and re-installed it as well. No improvement either. I have tried sharing photos that were already shared on Insta before, the problem still persists. I am out of options. 

Would appreciate any suggestions you may have. Thanks!

3 Messages

 • 

94 Points

8 months ago

I have same problem!! :-( Last week at Friday I shared my photo with no problem.. From last Saturday exporting to instagram doesn't work for me (unable to load image )

1 Message

 • 

60 Points

8 months ago

Hello guys, I'm having the same issue, stop working after Instagram last update for Android, and for Android >= 8, older versions is working fine. Also Stories, is only for FEED.

1 Message

 • 

60 Points

a month ago

I'm on IOS and the option "Copy to Instagram" when I choose Open In is gone. I can no longer post to Instagram directly from Lightroom Mobile. Pretty annoying, since the Open in Instagram option has very limited functions.

Lightroom Mobile version 5.4.2 25D6E5

Instagram version 163.0.0.41.120

(edited)

1 Message

 • 

60 Points

14 days ago

Ive just uploaded an Instagram update and now my Lightroom on my i phone won’t work! Please someone sort this out! 

1 Message

 • 

60 Points

I have the same issue. I was able to post last night from my iPhone X and now keep getting error message. I updated both Lightroom mobile and instagram apps but the issue persists. PS: Exporting it gives the same error message.

(edited)

1 Message

 • 

60 Points

5 days ago

@rikk Has there been any progress? I have been trying for months to post from my iPhone SE 2020 to my Instagram feed and always get Error Something went wrong! I used to get both the Instagram icon and Copy to Instagram, but the latter has gone. Even if I press and hold the Instagram icon, I get Error Something ent wrong. Please try again later!! I notice that these issues were raised back in March - surely there is a fix now?? Please help!! Thanks Andy

Employee

 • 

152 Messages

 • 

2.1K Points

a day ago

I might have figured out how to solve it. 
Go to the iOS settings/Instagram and enable All Photos access for Photos.

thanks,

ignacio 

7 Messages

 • 

184 Points

@Ignacio_B I’m afraid the solution doesn’t work on my iPad or my iPhone.

Employee

 • 

152 Messages

 • 

2.1K Points

@mark_hunter_965cai1ycl29o 
Please note that this issue is not a Lightroom issue, from what it looks like this is an Instagram issue.

There seems to be many reason for this error message:

  1. not authenticated accounts
  2. temporarily locked accounts (same as above but on step further)
  3. no access to photos app

In case you do run into this issue there might be two ways of getting around it once not connected to the account:

1. Verify that you are using the latest Instagram version
2. Check Photo access for Instagram app in the iOS settings
3. On newer devices - do a haptic tap on the Instagram icon in the share sheet to see if you can use Open in App.
4. restart device (last sanity check)

In any other case you might need to contact Instagram and their support.

In case you would be able to share images from other apps like e.g. Messages app to Instagram without having problems with Lightroom, then that would be something that could qualify as a Lightroom bug.

If you would have any issue, please specify iOS version, image type and let us know if you can share the same image successfully over the Photos app.

7 Messages

 • 

184 Points

I’ve no idea whether it is an Instagram issue or a Lightroom Mobile issue. It is an issue affecting the interface between the two which for me first happened after updates to one or both Apps several months ago. One of your colleagues said at the time that Adobe were working with IG on the issue and it did get sorted with later updates. A few weeks ago it recurred albeit with a different error message.

I can share images from Photos and even Creative Cloud with IG ( as I stated above). The issue occurs on both my iPad and iPhone running iPad OS 14.2 and iOS 14.2 respectively.