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Adobe Photoshop Family

34 Messages

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638 Points

Sun, Jun 21, 2020 7:48 PM

Solved

Lightroom Mobile: Can’t edit anything since update

Since the update I can no longer edit any of my photos. They are all stuck with a rotating wheel and say ‘Preview not editable’. This is true for photos I had in Lightroom and for any new imports. I’ve always had syncing turned off as my Internet is slow to non-existant. This worked perfectly before the last update.UPDATE.: This seems to happen when I use ‘Share to’ from another app to share photo into Lightroom and select ‘Start Lightroom now’. Once Lightroom starts this problem is on every photo, not just the imported ones. If I close Lightroom and restart, it’s fine again.

Responses

Adobe Administrator

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9.2K Messages

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128K Points

7 months ago

Have you installed 5.3.1 released today? Does the issue still occur after updating?
Adobe Photography Products

Quality Engineering - Customer Advocacy

34 Messages

 • 

638 Points

7 months ago

Issue appears to be resolved now in 5.3.1, thanks.