NM

5 Messages

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110 Points

Sat, May 22, 2021 8:34 AM

Lightroom Mobile: Cannot preview images

I can't see the picture preview instead only grey boxes are available . I did whatever I was instructed by the team . I force stopped and then restarted the phone , I signed out and signed in and I also uninstalled and reinstalled but no change instead I lost all my pictures after uninstalling it . This is happening since the day I downloaded . It takes a lot of time to choose a picture because I have to click and see the pictures. 

Responses

Adobe Administrator

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10.7K Messages

 • 

142K Points

2 m ago

This issue is sometimes caused by "cleaner" apps.  Do you use any cleaner apps or cache cleaners?

Adobe Administrator

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1.2K Messages

 • 

20.2K Points

2 m ago

Would you please tell us:

  1. Brand and model of the device you are using
  2. Operating system and version