deliverable's profile

13 Messages

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396 Points

Tue, Sep 11, 2018 7:40 AM

Lightroom mobile (Android): Gets confused with both microSD and an external SD cards

I got a Samsung Galaxy Note9 specifically for LrCC and microSD local storage.  Connecting a USB-C/SD card adapter for importing works, and the My Files app sees both the microSD and the external SD card. But Lr stops import at once (I have my SD cards set to read-only) -- turns out it replaces the microSD in preferences with the new external SD the moment you connect the adapter. It gets confused to the point it wants to resync, so you have to disconnect the adapter. This is even despite the fact the the sources in the import dialogue show both the microSD and the external SD.

The solution had been copying from the external D to the internal device memory (512GB) first, then importing from there.  Is there a way to keep Lr focused on microSD?

Responses

Official Solution

Adobe Administrator

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10.7K Messages

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142K Points

2 y ago

Greetings

Updates to Lightroom Classic CC (8.2), Lightroom CC for desktop (2.2), Lightroom CC.Mobile (Android and iOS) were released on Monday, February 11, 2019. Please verify that your issue is fixed by the current update.

Thank you for your patience.

16 Messages

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402 Points

3 y ago

i got galaxy note 8 for the exact same reason only to find out that a lot of functions are missing (compared to the ios version), and the pen pressure isn't supported by lightroom cc. :(  

13 Messages

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396 Points

3 y ago

So far I only found that the dual camera support is missing.  Note9 has a dual aperture even!   What other features of iOS do you see missing on Android?

271 Messages

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4.8K Points

3 y ago

I have the exact same issue with with DJI mavic Air connected via USB-C->microUSB OTG. Works great with phone (Samsung Galaxy S7) itself, LR CC is absolutely out of the game, missing his storage and so on. I have to kill LR app first, copy photos from drone to internal SD card, disconnect the drone and then I can import pictures from internal SD card. Not very convenient.

Champion

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6.7K Messages

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111.7K Points

3 y ago

Someone's just told me that if you move the app itself to the SD card, it solves it for them. I'm not an Android regular, so don't ask me how, but if you do it, let us know if that helps!

Adobe Administrator

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15.9K Messages

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296.4K Points

3 y ago

Engineering is looking into this issue.