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3 Messages

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92 Points

Thu, Jun 10, 2021 7:30 PM

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Lightroom Mobile (Android): Allow access external storage on Samsung S21

Android LR can not access external storage which prevents utilizing your Lightroom catalog and photo's on external media.  This may be a change in Android 11 which requires a software change from Android 10, which works correctly on my Samsung Tab S4 running Android 10

Responses

Adobe Administrator

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10.6K Messages

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140.8K Points

14 d ago

It might be a good idea to double check your permission settings for the App and make sure Lightroom has OS permissions to access the external storage. 

3 Messages

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92 Points

@Rikk

LR app has permission to access storage.  As far as I know OS permission is not a user setting but rather must be requested by the app, hence the reason I posted here as I think the permission request for Android 11 is different than 10. 

Adobe Administrator

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10.6K Messages

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140.8K Points

14 d ago

We've looked into it a little further and it appears the S21 doesn't use SD card storage. That is the only 'external' storage we support. 

The workflow you are asking for is not currently supported. I will convert this to a feature request.

3 Messages

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92 Points

@Rikk Thanks, yea, I should have been more precise with my question.  With the advent of very fast USB 3.2 SSD's , access to external storage via USB is what I was requesting....whether the device has an SD card option of not.