peter_block_j99e3ft38yayv's profile

3 Messages

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450 Points

Thu, Jul 18, 2019 10:48 PM

42

Lightroom Mobile: Allow Direct Importing images into iPad with ios 13

I'm using Lightroom Mobile (4.3.2) on an iPadPro-2018. I want to import images from an SD card into LR.
Here's my import process:
-Attach card reader to UBS-C port, insert SD card
-Open Files.app and browser to the SD Card
-Select the photos you want to import into LR
-Select "Share" in the lower left corner of the Files.app

At this point, I should be able to select Lightroom. However, the LR option ONLY appears if the number of files is 10 or fewer. More than 10 files and the Lightroom icon does not appear. With this process, no more than 10 images can be imported into LR at a time.

Has anyone experienced this issue? Has anyone found a workaround? And yes, I have reported this to Apple.

Thanks for your feedback.


Peter

Responses

1 Message

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64 Points

1 y ago

Experiencing similar frustration on the direct import of raw files into Lightroom on ipad pro/ipados 13.2.  Using the file.app browse-select-share approach, Lightroom appeared in the list of share options when 9 files were selected.  They were then successfully imported.  Share to Lightroom did not appear when many files (168) were selected.   This is not a Apple/ipados 13.2 problem because this problem does not occur for other apps, LumaFusion for example.  Abobe is very much behind the curve on this issue and not looking deeply into their own issues.  The main reason I went Lightroom Mobile and ipad route was to have this mobile functionality of importing SD cards from DSLRs without going through camera-roll and icloud which created duplicate storage and file cleanup workflow headaches.  With many competitors biting at Adobe's heals and starting to take share, I cannot understand how a competent product manager could risk letting such a fundamental workflow capability be unresolved, especially when the marketing department and market communications teams made this element one of the key brand promises of switching to this platform.  I have worked in technology development 40 years - i would bet the problem is not the engineers' ability to figure this out.  It is a rather simple problem (by evidence of other competitors figuring it out).  This is a simple priority decision that needs to be made by marketing/product management.  Apple have delivered on their side of the deal, now its time for Abode to fall into line.

3 Messages

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450 Points

1 y ago

I don't think that anyone still believes this problem is unknown or unfixable by Apple or Adobe. Please review my original posting from 3 months ago. During my testing of IOS 13, I discovered the same issues that David Penner described today. As I stated, the problems were reported to Apple and Adobe.

Unfortunately, I am in the same position as David - I bought the Apple tablet to edit my images in a more efficient manner. Now I find myself wondering if that Windows laptop was such a bad thing.

Clearly, this all falls back to the issue of Adobe being non-responsive to its users.

6 Messages

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112 Points

1 y ago

Just had an update on my iPad and no surprise no mention of direct import!

18 Messages

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528 Points

Someone post a comment on this subject on the Adobe blog, and an Adobe representative answer that they "would love to be able to offer direct import!".
It seems that iOS isn’t fully ready yet.
Cf. https://theblog.adobe.com/max-2019-ph...

18 Messages

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528 Points

In my test, I succeeded in directly importing more than ten RAW pictures from an SD card, using "import from Files". But sadly Lightroom didn’t let me import the video files coming from my Canon G7x camera (MP4 files). I hope Adobe will allow this quickly, because the official iOS page says that the "Image Capture API" is now available : https://www.apple.com/ios/ios-13/feat...

6 Messages

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112 Points

How many did you import?
Will have a try tonight see what happens.

18 Messages

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528 Points

Eleven, just one more than ten :-)

Champion

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6.5K Messages

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109.5K Points

> an Adobe representative answer that they "would love to be able to offer direct import!"

That's Josh Haftel, he's the product manager for mobile.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

3 Messages

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450 Points

1 y ago

SUCCESS!

I just imported 200+ jpg files from an SD card directly into LR mobile. I am using an iPad (2018) and the new LR mobile (5.0). The steps I used from the LR screen:

Add photos – From files – SD card – Select all – Open (there is a long delay at this point where nothing seems to happen. Eventually, you should see the count of all photos go up.)

 I’m anxious to hear others results. Someone should inform the product manager of the updates included in 5.0.

6 Messages

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112 Points

This is good news! Could you try a load of RAWs? I will give it a go tonight.
If they have actually sorted this why they wouldn't mention it in the release notes i don't know

Champion

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6.5K Messages

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109.5K Points

I did it with 200+ raws a couple of weeks ago, and yes that worked. The long delay when it doesn't feel like anything's happening and no integration with the normal dialog where you can see which ones are already imported are likely the reason they're not shouting about it yet. 

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

6 Messages

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112 Points

1 y ago

Just tested out and managed to import over 150 RAW files directly. It’s not a great process as there’s no indication anything is happening but eventually some of the photos display and after couple more minutes some more display.

2 Messages

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74 Points

1 y ago

Adobe posted a video this week showing how this will work in an upcoming Lightroom update coming by the end of the year (aka December).

6 Messages

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112 Points

You got a link?

It is working for me but I think the problem is at the moment it looks like it isn’t doing anything. You select all the RAW, click open and the dialog closes and this is where it looks like it’s not doing anything. But if you leave it your photos start to appear after a few minutes

Champion

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6.5K Messages

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109.5K Points

https://www.youtube.com/watch?v=jGV9BbzjK3s is the one Scott's referring to, I believe

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

2 Messages

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74 Points

That is correct. Currently, it's an undocumented feature and not ready for primetime. The update should fix that.

6 Messages

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112 Points

Thanks ha d a look at it and it’s better from the importing point of view as you have a status of what it’s actually doing however can’t see why they don’t give your the option to creat a new album in the process instead of it importing into the the recently added then having to create and album the reselect the photos to move them to the album.

Adobe Administrator

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10K Messages

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135.2K Points

1 y ago

With the release of iOS 13.2 and Lightroom Mobile 5.1 you are now able to use the direct import feature. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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60 Points

how is the further workflow. is LR mobile able to generate smartpreviews from an attached drive /card. so only smartpreviews are synched to the cloud and can be reworked at desktop.

18 Messages

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528 Points

Good news, and thanks for the update. Unfortunately I have to continue to use Photo app to import my photos AND VIDEOS from my Canon G7X mark II.
I hope there will be a next update that will allow DIRECT VIDEO IMPORT.

20 Messages

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372 Points

1 y ago

With the new update I am unable to import more that about 10-20 raw files before Lightroom crashes. Can cr.2 files from SD card attached via cable. Closes the app completely.

Adobe Administrator

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10K Messages

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135.2K Points

Suzanne, I find no crash reports from you under the email you've used on this forum. Do you use a different email?
Do you get a crash report dialog?
Is the dialog from the OS or Adobe?
If no dialog then it sounds like a hardware failure - likely memory. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

20 Messages

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372 Points

No crash report. Lightroom just shuts down. Ipad pro 9.7".
Thanks for responding. I am trying to find a viable way to use ipad while traveling and syncing back to classic via synced collection. It all works except for the direct import issue.

Adobe Administrator

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10K Messages

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135.2K Points

Ah, I missed this was an iPad. Apologies

What is the free space on the iPad?
How old is the iPad? 
I assume you are on iOS 13.3? Lightroom 5.1 for iPad?
Have you tried uninstalling and reinstalling the App?
Adobe Photography Products

Quality Engineering - Customer Advocacy

20 Messages

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372 Points

30 gb of 123 used. All software updated. Reinstall ed lr.
Ipad 9.7" modelA1673

Adobe Administrator

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10K Messages

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135.2K Points

Ok. That is a 2016 iPad Air and should meet specs no problem.

  1. Restart the iPad
  2. Launch Lightroom
  3. As soon as it crashes, restart Lightroom and immediately create a log file. 
Instructions: 

iOS Log File

can be triggered when you  open up the  Lr Mobile settings and  then navigate in to the Help & Support section and long-press (2-3 sec) “Access our Support Forum”-entry and a  diagnostic log will be generated and attached to your local mail client.

I will send you an email with the instructions where to send. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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10K Messages

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135.2K Points

Separate issue

Please reference the new conversation here: Lightroom iPad crash on import
Adobe Photography Products

Quality Engineering - Customer Advocacy

18 Messages

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528 Points

@Rikk : I see that this conversation / idea is now labeled as « implemented ». But I really need to import (short) videos as well as images. Lightroom allows this when I first use Photos app and then import to Lightroom, but not directly from an SD card. Is this already planned in the roadmap? If not, do I have to open another « idea », or do we have to reopen this idea?

Adobe Administrator

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10K Messages

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135.2K Points

You should create a new Idea post as this post was primarily focused on direct image import. 
Adobe Photography Products

Quality Engineering - Customer Advocacy