2 Messages
•
840 Points
Tue, Nov 8, 2016 11:50 AM
Implemented
80
Lightroom mobile: Ability to export more than 15 photos at a time
Here is our conversation about CS and me
Naveen GK: Hello! Welcome to Adobe Customer Service.
Naveen GK: Hi Yeung
yeung y: Hello
yeung y: i have a question
yeung y: how can I do unlimited dng export to jpg on my iOS and android Lightroom mobile
Naveen GK: I understand that you would like to use Lightroom free trial on ipad. Is that right?
yeung y: Correct
Naveen GK: Let me check and help you with that.
Naveen GK: May I place this chat on hold for a minute or two, while I check the information for you?
yeung y: Of course, thank you
Naveen GK: I'm sorry, Yeung . It's taking time please allow me few more minutes.
yeung y: Please
Naveen GK: Thank you for staying online
Naveen GK: I checked and see that there is no subscription under this account: [removed]
Naveen GK: Since you are using the trial version, I'll transfer the chat to our technical team to check and help you better. Please stay online
yeung y: And also one more question
yeung y: and also when I'm using android Lightroom mobile , For example I have 5 dng files convert to jpg , once I tag the photo from left to right , e.g : 1.dng , 2.dng , 3.dng , 4.dng , 5.dng , the final concert files is not in sequence , like 3.jpg , 1.jpg , 2.jpg , 5.jpg , 4.jpg . Is it normal?
Naveen GK: Yeung, we are from customer service team and our technical team will be able to check and help you with that. Please stay online
yeung y: Thank you so much info: Please wait while we connect you to a representative.info: You are now chatting with Priyank Dubey. Please don’t close the chat window or browser tab since it will end our chat session.
Priyank Dubey: Hello! Welcome to Adobe support.
Priyank Dubey: Please allow me 1-2 minute(s) to review your account details.
yeung y: Thank you
Priyank Dubey: DNG is only available for iOS not for Android yeung y: It's work android as well
yeung y: The latest Version
Priyank Dubey: Allow me one minute
Priyank Dubey: Oh Yes I am sorry it is only for specific Phones support Raw format
yeung y: It's work on iOS and android
Priyank Dubey: I am sorry but can you elaborate what you mean by unlimited dng Export?yeung y: Because I can only export 15 dngs file to jpg every time
Priyank Dubey: What if you try to select more, Are you getting any error?
yeung y: Got the message from the app
Priyank Dubey: What message?
yeung y: I need to run the app now, may be disconnect our conversation yeung y: How can we keep chating ?
Priyank Dubey: You can send the screenshot here
Priyank Dubey: contact us back and refer to case # 0220217102
yeung y: Your file was successfully uploaded: image.png.
yeung y: Cannot click over 15 files
yeung y: It happened any convert not even dng file
Priyank Dubey: There are no such Issue that has been reported
Priyank Dubey: You may try to create another collection and then check
yeung y: Pls wait
Priyank Dubey: ok
yeung y: Pls wait 1-2mins
Priyank Dubey: ok
yeung y: What do you mean another collection?
Priyank Dubey: Allow me some time
Priyank Dubey: okay, I have just checked on my end, You can only export 15 images at a time yeung y: Ohhhhhh
Priyank Dubey: There is no way to increase that Limit
yeung y: Even I join the Adobe plan ?
Priyank Dubey: Yes
yeung y: Both happen android and iPhone ?
Priyank Dubey: Yes
yeung y: It's bad news for some user like me when use iPad Pro to run Lightroom mobile app , when we edit all the raw photo . It's only export 15 images at one time .
yeung y: I like to use iOS system to run your app more than Mac or Windows because of the weight and very convenience
Priyank Dubey: You can sync as many images as you want and Use Lightroom Desktop to Export as many pictures
Priyank Dubey: but Lightroom Mobile is a very light version with only minimum functions
yeung y: I understand your point
yeung y: This is not a big problem for every users yeung y: As I told you I like using iPad to edit the photo when I travel or on the train
yeung y: Hope you discuss your engineer team to get a better performance on next version , nice to talk to you Mr. Bubey
Priyank Dubey: You can also post your suggestions on feedback.photoshop.com
yeung y: Just refer the case #0220217102 to the website?
Priyank Dubey: No
Priyank Dubey: You need to type in your actual problem
Priyank Dubey: case # are for Support only
yeung y: Ok , thank you for your sharing , bye
Priyank Dubey: Bye Bye!
info: Your chat transcript will be sent to [removed] at the end of your chat.
Naveen GK: Hello! Welcome to Adobe Customer Service.
Naveen GK: Hi Yeung
yeung y: Hello
yeung y: i have a question
yeung y: how can I do unlimited dng export to jpg on my iOS and android Lightroom mobile
Naveen GK: I understand that you would like to use Lightroom free trial on ipad. Is that right?
yeung y: Correct
Naveen GK: Let me check and help you with that.
Naveen GK: May I place this chat on hold for a minute or two, while I check the information for you?
yeung y: Of course, thank you
Naveen GK: I'm sorry, Yeung . It's taking time please allow me few more minutes.
yeung y: Please
Naveen GK: Thank you for staying online
Naveen GK: I checked and see that there is no subscription under this account: [removed]
Naveen GK: Since you are using the trial version, I'll transfer the chat to our technical team to check and help you better. Please stay online
yeung y: And also one more question
yeung y: and also when I'm using android Lightroom mobile , For example I have 5 dng files convert to jpg , once I tag the photo from left to right , e.g : 1.dng , 2.dng , 3.dng , 4.dng , 5.dng , the final concert files is not in sequence , like 3.jpg , 1.jpg , 2.jpg , 5.jpg , 4.jpg . Is it normal?
Naveen GK: Yeung, we are from customer service team and our technical team will be able to check and help you with that. Please stay online
yeung y: Thank you so much info: Please wait while we connect you to a representative.info: You are now chatting with Priyank Dubey. Please don’t close the chat window or browser tab since it will end our chat session.
Priyank Dubey: Hello! Welcome to Adobe support.
Priyank Dubey: Please allow me 1-2 minute(s) to review your account details.
yeung y: Thank you
Priyank Dubey: DNG is only available for iOS not for Android yeung y: It's work android as well
yeung y: The latest Version
Priyank Dubey: Allow me one minute
Priyank Dubey: Oh Yes I am sorry it is only for specific Phones support Raw format
yeung y: It's work on iOS and android
Priyank Dubey: I am sorry but can you elaborate what you mean by unlimited dng Export?yeung y: Because I can only export 15 dngs file to jpg every time
Priyank Dubey: What if you try to select more, Are you getting any error?
yeung y: Got the message from the app
Priyank Dubey: What message?
yeung y: I need to run the app now, may be disconnect our conversation yeung y: How can we keep chating ?
Priyank Dubey: You can send the screenshot here
Priyank Dubey: contact us back and refer to case # 0220217102
yeung y: Your file was successfully uploaded: image.png.
yeung y: Cannot click over 15 files
yeung y: It happened any convert not even dng file
Priyank Dubey: There are no such Issue that has been reported
Priyank Dubey: You may try to create another collection and then check
yeung y: Pls wait
Priyank Dubey: ok
yeung y: Pls wait 1-2mins
Priyank Dubey: ok
yeung y: What do you mean another collection?
Priyank Dubey: Allow me some time
Priyank Dubey: okay, I have just checked on my end, You can only export 15 images at a time yeung y: Ohhhhhh
Priyank Dubey: There is no way to increase that Limit
yeung y: Even I join the Adobe plan ?
Priyank Dubey: Yes
yeung y: Both happen android and iPhone ?
Priyank Dubey: Yes
yeung y: It's bad news for some user like me when use iPad Pro to run Lightroom mobile app , when we edit all the raw photo . It's only export 15 images at one time .
yeung y: I like to use iOS system to run your app more than Mac or Windows because of the weight and very convenience
Priyank Dubey: You can sync as many images as you want and Use Lightroom Desktop to Export as many pictures
Priyank Dubey: but Lightroom Mobile is a very light version with only minimum functions
yeung y: I understand your point
yeung y: This is not a big problem for every users yeung y: As I told you I like using iPad to edit the photo when I travel or on the train
yeung y: Hope you discuss your engineer team to get a better performance on next version , nice to talk to you Mr. Bubey
Priyank Dubey: You can also post your suggestions on feedback.photoshop.com
yeung y: Just refer the case #0220217102 to the website?
Priyank Dubey: No
Priyank Dubey: You need to type in your actual problem
Priyank Dubey: case # are for Support only
yeung y: Ok , thank you for your sharing , bye
Priyank Dubey: Bye Bye!
info: Your chat transcript will be sent to [removed] at the end of your chat.
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2 years ago
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Official Solution
Victoria_Bampton_Lightroom_Queen
Champion
•
6.2K Messages
•
106.1K Points
4 years ago
Thanks for the request. I've removed your email address from the discussion so you don't get hit by spammers, and I've switched it to a feature request for consideration.
Can you please explain, to help the engineers understand, why you want to export so many photos on your phone/tablet? For example, do you need to send them to someone else?
Victoria Bampton a.k.a. The Lightroom Queen
www.lightroomqueen.com
Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.
30
yukiki_yeung
2 Messages
•
840 Points
4 years ago
0
steve_reid_8wcmna5zpi4y3
45 Messages
•
1.1K Points
3 years ago
With Lightroom mobile running on 2017 iPad Pro 12.9” When I export images in a gallery I can only select 15 at a time to save - I often need to export 30-100 at a time. This seems daft , plus because it doesn’t run in background I can’t quickly select another 15 to workaround this problem. Adobe , can we please change this ? Plus when exporting there is only one option for the size , it looks like there ‘should’ be options to select in the image size export / save dialogue box .2048px is fine for previews , but mostly I send 1200px or 1600px for previews , and then export another batch of full size without compression. - we have no options for any of this , can we get some more options please?
0
victor_porof
55 Messages
•
1.5K Points
3 years ago
It seems that Lightroom Mobile only allows 15 images to be selected at maximum when I try to share them (export). I'd like to be able to export more than 15 images at once.My use case: timelapses on the go. I prefer shooting individual frames and putting them all together into a single timelapse. My old workflow when I was still using Lr desktop (classic) was to edit a single frame, sync settings, and export everything. In the meantime I've tried switching to a fully mobile workflow only using my iPad, and everything is fine and dandy except for this seemingly inexplicable limitation.My horrible workaround: Remote desktop into an always running machine and export my images from a Lr desktop instance. This is terrible.
0
0
josh_haftel
29 Messages
•
912 Points
3 years ago
One of the biggest issues still is that Lightroom (and other apps that write to and interact with the filesystem) cannot run in the background. An app like Lr is able to continue running in the background for up to 15 minutes after the user closes the app, but only until the iOS memory manager needs to recover the memory currently used by Lightroom (which is actually quite considerable, as we're doing quite a lot of heavy lifting of large files). Some apps can get around this temporarily by using a GPS-based wake-up mechanism (something we are exploring currently) which lets the app launch once in the background if the location has changed significantly (this is a trick that apps like Google Photos and Dropbox use to get around this background limit) but it only works once and only if you're moving around.
The multi-app/multitasking approach that Apple is improving on within iOS 11 (especially on iPads) gets around this limitation to some degree, but not perfectly.
There are other issues / limitations as well, so something certainly we'll need to keep noodling on.
4
victor_porof
55 Messages
•
1.5K Points
3 years ago
0
kane_porter
7 Messages
•
232 Points
3 years ago
0
steve_kast
8 Messages
•
342 Points
3 years ago
1
julie_edwards_9k932wd43x84o
10 Messages
•
546 Points
3 years ago
0
sean_caulfield_i1hgmd6x8iycd
2 Messages
•
156 Points
3 years ago
0
hermawan_pande
4 Messages
•
142 Points
3 years ago
Lightroom mobile need batch processing feature that can process more than 15 photos. For pro feature, I think it’s very significant. It wasting time if process per 15 photos, because rendering time is not short. Or, you can use new metode, not import photos again, but sync lightroom with camera roll like another app. It more effective. I used ipad pro 12.9 inch 2017 version.
0
0
flip_teezy
1 Message
•
100 Points
3 years ago
so after a wedding you shoot 2k photos, upload them to you computer, sync in lightroom to edit on your ipad... you choose 300 photos that are ready to export on the ipad, but... only 15 photos at a time. why not select all 300 and export it at one time?
i'm using a ipad pro 12.9 2017 version and very disappointed in LR's export capability.
0
alexandre_pareja_garcia
1 Message
•
100 Points
3 years ago
I recently bought an iPad Pro and am very impressed of the performance. Lightroom is also lightning fast and I honestly think that I work faster on the iPad than the computer. For this reason I am thinking of using the LR mobile app as my main app to do a batch of photo enhancement. But unfortunately, with the 15 photos export restriction it makes the workflow not optimised.
I know you have some technical issues but If you could fix this or find a work around (eg keep the app running in the foreground) It would make the app so much more relevant!
I still want to thanks the developers for all the other aspect of the app, quite amazing!
0
khara_james
1 Message
•
100 Points
3 years ago
0
antoine_hlmn
1K Messages
•
16.6K Points
3 years ago
If the background issue were an issue, just prompt a pop up (once) explaining the app has to remain open. People will understand this. At least more than an silly limitation.
0
0