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2 Messages

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840 Points

Tue, Nov 8, 2016 11:50 AM

Lightroom mobile: Ability to export more than 15 photos at a time

Here is our conversation about CS and me
Naveen GK: Hello! Welcome to Adobe Customer Service.
Naveen GK: Hi Yeung
yeung y: Hello
yeung y: i have a question
yeung y: how can I do unlimited dng export to jpg on my iOS and android Lightroom mobile
Naveen GK: I understand that you would like to use Lightroom free trial on ipad. Is that right?
yeung y: Correct
Naveen GK: Let me check and help you with that.
Naveen GK: May I place this chat on hold for a minute or two, while I check the information for you?
yeung y: Of course, thank you
Naveen GK: I'm sorry, Yeung . It's taking time please allow me few more minutes.
yeung y: Please
Naveen GK: Thank you for staying online
Naveen GK: I checked and see that there is no subscription under this account: [removed]
Naveen GK: Since you are using the trial version, I'll transfer the chat to our technical team to check and help you better. Please stay online
yeung y: And also one more question
yeung y: and also when I'm using android Lightroom mobile , For example I have 5 dng files convert to jpg , once I tag the photo from left to right , e.g : 1.dng , 2.dng , 3.dng , 4.dng , 5.dng , the final concert files is not in sequence , like 3.jpg , 1.jpg , 2.jpg , 5.jpg , 4.jpg . Is it normal?
Naveen GK: Yeung, we are from customer service team and our technical team will be able to check and help you with that. Please stay online
yeung y: Thank you so much info: Please wait while we connect you to a representative.info: You are now chatting with Priyank Dubey. Please don’t close the chat window or browser tab since it will end our chat session.
Priyank Dubey: Hello! Welcome to Adobe support.
Priyank Dubey: Please allow me 1-2 minute(s) to review your account details.
yeung y: Thank you
Priyank Dubey: DNG is only available for iOS not for Android yeung y: It's work android as well
yeung y: The latest Version
Priyank Dubey: Allow me one minute
Priyank Dubey: Oh Yes I am sorry it is only for specific Phones support Raw format
yeung y: It's work on iOS and android
Priyank Dubey: I am sorry but can you elaborate what you mean by unlimited dng Export?yeung y: Because I can only export 15 dngs file to jpg every time
Priyank Dubey: What if you try to select more, Are you getting any error?
yeung y: Got the message from the app
Priyank Dubey: What message?
yeung y: I need to run the app now, may be disconnect our conversation yeung y: How can we keep chating ?
Priyank Dubey: You can send the screenshot here
Priyank Dubey: contact us back and refer to case # 0220217102
yeung y: Your file was successfully uploaded: image.png.
yeung y: Cannot click over 15 files
yeung y: It happened any convert not even dng file
Priyank Dubey: There are no such Issue that has been reported
Priyank Dubey: You may try to create another collection and then check
yeung y: Pls wait
Priyank Dubey: ok
yeung y: Pls wait 1-2mins
Priyank Dubey: ok
yeung y: What do you mean another collection?
Priyank Dubey: Allow me some time
Priyank Dubey: okay, I have just checked on my end, You can only export 15 images at a time yeung y: Ohhhhhh
Priyank Dubey: There is no way to increase that Limit
yeung y: Even I join the Adobe plan ?
Priyank Dubey: Yes
yeung y: Both happen android and iPhone ?
Priyank Dubey: Yes
yeung y: It's bad news for some user like me when use iPad Pro to run Lightroom mobile app , when we edit all the raw photo . It's only export 15 images at one time .
yeung y: I like to use iOS system to run your app more than Mac or Windows because of the weight and very convenience
Priyank Dubey: You can sync as many images as you want and Use Lightroom Desktop to Export as many pictures
Priyank Dubey: but Lightroom Mobile is a very light version with only minimum functions
yeung y: I understand your point
yeung y: This is not a big problem for every users yeung y: As I told you I like using iPad to edit the photo when I travel or on the train
yeung y: Hope you discuss your engineer team to get a better performance on next version , nice to talk to you Mr. Bubey
Priyank Dubey: You can also post your suggestions on feedback.photoshop.com
yeung y: Just refer the case #0220217102 to the website?
Priyank Dubey: No
Priyank Dubey: You need to type in your actual problem
Priyank Dubey: case # are for Support only
yeung y: Ok , thank you for your sharing , bye
Priyank Dubey: Bye Bye!
info: Your chat transcript will be sent to [removed] at the end of your chat.

80

Responses

Official Solution

Champion

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5.8K Messages

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102.2K Points

4 years ago

Hi Yukiki

Thanks for the request. I've removed your email address from the discussion so you don't get hit by spammers, and I've switched it to a feature request for consideration.

Can you please explain, to help the engineers understand, why you want to export so many photos on your phone/tablet? For example, do you need to send them to someone else?

45 Messages

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1.1K Points

Hope you don’t mind if I comment to why..
Very bemused tbh why you are asking this .. are the developers not consulting professionals and keeen amateurs through to snap happy bloggers, holiday / travel people and the youth obsessed with selfies?

Let’s take a few scenarios
Holiday photos - I imaging most would take 100 on their holiday maybe more if they are a ‘traveller’ type. And those people would like to firstly save graded version to their iPad / iPhone
- just to show people in person and save and look back on yourself ,.
And post to their Facebook, share with family not on Facebook (again take your iPad round and show them is a nice way to do it, or maybe iCloud or Dropbox) and maybe print.
- now I’d say most would have at least 30 shots from their holiday ( of if it’s like my friends then it’s prob 50 they want to show you )

2 - my scenario - professional photographer .
Say I shoot a portrait shoot or just one setup from a fashion or lifestyle shoot . Each album will have about 200 shots taken. -From that I normally select (5 star) at least 30-50 to show to client.
Often the client want to see everything shot So that would be the whole album 200.
I normally then export out to a Dropbox folder and share that link with client .

3- students / teenagers on a day or night out - they may shoot 100 shots of their day/ night out , shopping , trying on outfits , selfies , in the pub , at the restaurant , in the club .
They might select loads 30-50 from the day to share with friends , could be iCloud , could be uploaded to google drive , then post a few to Facebook , Twitter / insta .


that’s why exporting only 15 is a joke

I think Lightroom Mobile is great for location shooting ,I’m championing it to all my photo colleagues at the moment .
-BUT it is not really intuitive for a proper workflow , I’d love it to be.
And as you asked that question - I doubt that the developers are on the ball with what photographers , amateurs / pros alike really need.

I’d love to help and be involved more - is there any way I can get direct contact with the UI / development team ?

Many thanks
Steve

39 Messages

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646 Points

Please adobe sort this out, we need full album or collection export. If you have limitation with iOS or Apple, create a workflow extension when sharing that repeats itself over and over, choosing the next 15 images automatically and so on.

1 Message

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104 Points

Sort this out!! We need to be able to export whole albums! We don’t what to have to connect to a computer to do so. The thought of that in 2018 is ludicrous as we are going more mobile based then ever. SORT IT OUT!

Employee

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573 Messages

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11.5K Points

Thanks for your input, Alana!

Don't forget to click the "Vote" button at the top of the page.

4 Messages

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156 Points

Regarding the restriction limiting the number of photos exported out of Lightroom mobile at a single time to just 15...

I find this disingenuous becase Adobe has enabled the ability to import quite literally hundreds of photos at a single time (maximum I’ve tested is 883).

Moreover, Adobe has obviously put significant effort into education and marketing material to explain how to get media into Lightroom Mobile, but there is a distinct lack of material - search and you literaly get nothing relevant - regarding exports; it makes me suspicious about their intentions.

I’m willing to give Adobe the benefit of the doubt; however, the inability to batch export large selections or whole albums to either the camera roll or file manager is a glaring oversight that frankly seems shaddy to me in light of the ease of which we can mass import. If there are technical limitations, or if the design approach is that mass-export is only to be completed on a proper full size PC, that’s fine... but please, Adobe, don’t stay silent. Put the same effort you gave into selling us on Lightroom Mobile into explaining the current limitations of the platform and what your development expectations are going forward.

I won’t continue using Lightroom Mobile if I cannot mass-export from my iPhone or iPad. Unfortunately, the mobile experience is excellent, and more efficient than the desktop, up to the last steps of the cull/edit/share then store cycle... being blocked at the end is exceedingly frustrating as sharing is the Whibley point.

Looking forward to a response Adobe. Thanks for listening!

2 Messages

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840 Points

4 years ago

I always snap photo with raw format , which mean I need to do color adjustment and convert to jpg format for daily use. I very enjoy using Lightroom software/app , but the bad news only convert maximum 15 files in a time , which is not user friendly

45 Messages

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1.1K Points

3 years ago

This reply was created from a merged topic originally titled Lightroom mobile iOS: I can only export 15 images at a time & limited to the one ....

With Lightroom mobile running on 2017 iPad Pro 12.9” When I export images in a gallery I can only select 15 at a time to save - I often need to export 30-100 at a time. This seems daft , plus because it doesn’t run in background I can’t quickly select another 15 to workaround this problem. Adobe , can we please change this ? Plus when exporting there is only one option for the size , it looks like there ‘should’ be options to select in the image size export / save dialogue box .2048px is fine for previews , but mostly I send 1200px or 1600px for previews , and then export another batch of full size without compression. - we have no options for any of this , can we get some more options please?

55 Messages

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1.5K Points

3 years ago

This reply was created from a merged topic originally titled Lightroom Mobile: Ability to export more than 15 images at a time.

It seems that Lightroom Mobile only allows 15 images to be selected at maximum when I try to share them (export). I'd like to be able to export more than 15 images at once.My use case: timelapses on the go. I prefer shooting individual frames and putting them all together into a single timelapse. My old workflow when I was still using Lr desktop (classic) was to edit a single frame, sync settings, and export everything. In the meantime I've tried switching to a fully mobile workflow only using my iPad, and everything is fine and dandy except for this seemingly inexplicable limitation.My horrible workaround: Remote desktop into an always running machine and export my images from a Lr desktop instance. This is terrible.

29 Messages

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912 Points

3 years ago

Thanks for the feedback everyone. There's tons of reasons for this limitation (both historical and current) however it's clear we need to reconsider how to support different workflows in which exporting is important.

One of the biggest issues still is that Lightroom (and other apps that write to and interact with the filesystem) cannot run in the background. An app like Lr is able to continue running in the background for up to 15 minutes after the user closes the app, but only until the iOS memory manager needs to recover the memory currently used by Lightroom (which is actually quite considerable, as we're doing quite a lot of heavy lifting of large files). Some apps can get around this temporarily by using a GPS-based wake-up mechanism (something we are exploring currently) which lets the app launch once in the background if the location has changed significantly (this is a trick that apps like Google Photos and Dropbox use to get around this background limit) but it only works once and only if you're moving around.

The multi-app/multitasking approach that Apple is improving on within iOS 11 (especially on iPads) gets around this limitation to some degree, but not perfectly.

There are other issues / limitations as well, so something certainly we'll need to keep noodling on.

929 Messages

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15.8K Points

Can’t you just add a « cancel » button in case someone dares to export more than 15 images and doesn’t want to wait?

1 Message

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84 Points

At the moment, I'm importing 800+ photos in lightroom mobile on my ipad pro. This is not the first time and I know that this can take more than 15 minutes. How come this is possible but exporting more than 15 photos isn't?

I work full time as a photographer and I've decided to ditch the laptop and go fully portable. Believe it or not, I can do literally everything that I need from a laptop on my ipad pro (from importing to full retouching) EXCEPT for exporting all photos at once, pasting settings to all photos at once, image watermarks (which I'm not that fussed about since we have text watermarks added this year), and custom export options.

To answer the questions you asked from the other post above,
1. Why are you looking to export a large number of images? Are you sending to a client, are you looking to back them up, etc.

A growing number of users (not just me) want to be able to work on the road for various reasons. I want to go lighter for travelling which is why I ditched the laptop. Doing events, live shows, or even portraits require exporting a lot of photos in one go.

2. What format do you need those images to be in?

I'm simple. Most of my clients are happy with a jpeg srgb format. However it would be nice to change the sizes and resolutions for different uses (e.g. Facebook, website, etc)

3. What is missing for your workflow with the ability to create an online shared album from which people can download full resolution images with all edits applied?

This was probably aimed for the original poster but for me, I suck it up and just paste settings to photos individually and export 15 photos at a time. If these two issues can be taken care of, I can easily cut my work flow to a quarter of the time it takes me now.

I knew that switching to an all mobile set up would come with compromises but it would be a great help if these can be sorted especially since even those who still use laptops/desktops are clamouring for these features. Thanks!

4 Messages

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150 Points

I think that the question: "Why are you looking to export a large number of images" is totally irrelevant. If an album can be greater than 15 images, it's obvious that I might want to export entire album, whatever reasons I might have.

2 Messages

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98 Points

1. Why are you looking to export a large number of images?

Well there are an easily vast number of reasons that a software house as Adobe (professional creative softwares maker since decades..) should imagine without any difficulties:

- For instance me and my wife use shared iCloud albums, she doesn't want our photos I took  in a link to an online album, she wants them in her iPhone photo app

- I need to share photos to other people(relatives, family members, friends, clients) because they want to print them out, they don't want a link to an online album from which downlad them one by one, they want a folder with jpeg (which size I would like to optimize)

- I need to use my photos on an other platform, to make a portfolio, a photo-project, to back up them in my HDD, etc..

I need a way to move my photos after I edited in your software. As for now Lightroom mobile CC (ipad-iphone version) is a space where photos can come in and from where they cannot exit anymore, If not in little groups (randomly ordered in my iphone gallery btw).

Hope to have enlightened a bit some of the customers needs. 

55 Messages

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1.5K Points

3 years ago

I’d be perfectly happy to keep Lr running in the foreground during an export.

7 Messages

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232 Points

3 years ago

This totally sucks balls, i just done a shoot, am on route home and now am unable to get the pictures onto my drive as i got to 15 at a time, takes ages to render them and then only 15, so i got to do this so many times its just stupid. Ipadpro more than capable, yet i have to repeat this so many times, i may as well just remove it from my work flow and go to classic, why they cant make this work i will never know, who shoots just 15 pics? Just did an event of 400 pics, anad a baby shoot for 97 pics, i am not at home, but wanted CC for travelling so i can work while i move and upload while i travel, 15 however is soo painful to be almost useless.

8 Messages

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342 Points

3 years ago

Seriously it makes no sense for us to only be able to export 15 photos at a time. If you need to leave Lightroom active during export fine, but please remove this restriction! Also why are my 25Mb raw files being exported at 5MB jpg on Lightroom Mobile when the same files are rendered out as 15MB or more jpg files from a desktop Lightroom. Are you compressing further on Mobile? This is not acceptable if you indicate ‘maximum available.’

45 Messages

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1.1K Points

We need options for the output size , as we all have different needs
- some want to give clients or family full size or to print from , and some want to only output low res for a web use.
Plus we need colurspace , and tiff / jpg (with compression options )

9 Messages

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536 Points

3 years ago

Im a professional photographer that regularly edits and sends via ftp over 100 images from my ipad. This involves ingesting, editing and exporting. Yes more than 15 images per export is very much a requirement- at the moment i do it on each images as i finish editing it. Not ideal

2 Messages

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156 Points

3 years ago

Yeah this sucks, it needs to be fixed. I uploaded 470 files into photos then uploaded them to the cloud, edited them all and now i want to export them into the files app on my iPad and i have to do it 12 at a time.l I don’t need the ability to add them to photos, i want export them to google drive or Dropbox.

4 Messages

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142 Points

3 years ago

This reply was created from a merged topic originally titled Batch processing on lightroom mobile.

Lightroom mobile need batch processing feature that can process more than 15 photos. For pro feature, I think it’s very significant. It wasting time if process per 15 photos, because rendering time is not short. Or, you can use new metode, not import photos again, but sync lightroom with camera roll like another app. It more effective. I used ipad pro 12.9 inch 2017 version.

1 Message

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100 Points

3 years ago

explain to the engineers why users need to export more than 15 photos? 

so after a wedding you shoot 2k photos, upload them to you computer, sync in lightroom to edit on your ipad... you choose 300 photos that are ready to export on the ipad, but... only 15 photos at a time. why not select all 300 and export it at one time? 

i'm using a ipad pro 12.9 2017 version and very disappointed in LR's export capability. 

1 Message

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100 Points

3 years ago

Hi all,
I recently bought an iPad Pro and am very impressed of the performance. Lightroom is also lightning fast and I honestly think that I work faster on the iPad than the computer. For this reason I am thinking of using the LR mobile app as my main app to do a batch of photo enhancement. But unfortunately, with the 15 photos export restriction it makes the workflow not optimised.
I know you have some technical issues but If you could fix this or find a work around (eg keep the app running in the foreground) It would make the app so much more relevant!
I still want to thanks the developers for all the other aspect of the app, quite amazing!

1 Message

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100 Points

3 years ago

The fact that I’m limited to 15 photos is reason enough to end my subscription with Lightroom. It severely slows down my workflow and just causes more frustration than what it’s worth. It’s completely ridiculous that the time it takes me to edit is equal to the same amount of time it takes to export. Please fix this problem!

929 Messages

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15.8K Points

3 years ago

I totally agree with the previous comments. We are now in 2018 and any « technical » explanation for this limitation is total crap.
If the background issue were an issue, just prompt a pop up (once) explaining the app has to remain open. People will understand this. At least more than an silly limitation.