dimas_photographer's profile

9 Messages

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164 Points

Wed, Mar 31, 2021 8:39 PM

Lightroom Mobile: 6.2.1 on iPad 2020 12.9 1TB (with 500GB free) - Tried 2x with the same error

Hi Folks,

 

I have 30K pictures on my Adobe Cloud (also fully cached on my iPad) , I've selected 9289 good ones and I am trying to export (as is, no conversion) using the option "Export as original".

 

After 15 minutes thinking and validating I've got the prompt to save, so I've created a ipad folder called "test" and tried to "export". After 5 minutes I've got the error "The Operation couldn't be completed. Operation not permitted - Operation not permitted"

 

On the destination folder "test" only 2051 files (of 9289) was saved. As a former kernel developer (Solaris) I noticed that it is pretty close to 2048 (2x1024) limit, so I don't know if it makes sense but I can smell something as RFE for IPad OS or to Adobe.

 

Bottom line is:

* iPad with 500GB free

* 2020 12.9 6GB RAM (only running LR)

* Using local resources (iPad storage)

 

Please help! I don't know if anyone from Adobe could help me, otherwise I'd use my windows machine to get this done.

 

See attached pictures...

Responses

9 Messages

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164 Points

22 d ago

Forgot to add this one

Adobe Administrator

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10.1K Messages

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135.9K Points

21 d ago

If you clear your cache (Gear)> Local Storage > Clear Cache, is the result different?

Adobe Photography Products

Quality Engineering - Customer Advocacy

9 Messages

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164 Points

@Rikk thank you for your reply. If I do that I’ll need to download everything again otherwise for every picture LR will download from cloud. I think it’s an issue on the “export” part, I’ve already wipeout the iPad and reinstalled everything and download all the 30k pictures again... same issue...

maybe iPad is just a huge phone or LR mobile is not ready for real photographers ;) 

If someone has a Android tablet, would be nice to test it.

9 Messages

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164 Points

I am still thinking about flushing out buffers into the file system, 2051 it’s too close to 2048 (maybe the iPadOS limit to files under one folder) or someone at LR team needs to increase the pointers to a bigger cache to export. I don’t know it reminds me my old days fighting with memory and unsigned float things ;) 

9 Messages

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164 Points

Is it possible to recreate this issue with LR on Android tablet?

9 Messages

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164 Points

@Rikk 

Hello there,

Any news...? I’ve reinstalled it, but the problem continues. How do I open a BUG or RFE?

Thank you!

Employee

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242 Messages

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2.8K Points

Hi, what kind of images are you trying to export?
Are those DNGs, Raws, JPG or a mix of them all?

Does it work if you split the export into two?
Trying to figure out if you have some images causing problems.

Thanks,
Ignacio

9 Messages

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164 Points

Thank you for your reply.

I have 90% JPG and the rest is RAW (ARW and NEF) and some jpg, few movies (mostly from mobile)

All files as cached on my iPad. I am exporting “as is” no conversion... pretty much like a backup.

There is no APP to download all your photos from the Adobe cloud like for windows or Mac, so I am trying to use iPad as a “PRO” base.

* I’ve formatted my ipad and installed JUST LR and the error persist.

* I’ve tried the same process on my 2017 Lenovo 8G Ram 128G SSD and works :(

 

I don’t know if this is a LR limitation or IPadOS limitation.

I’ve bought this iPad to replace my old Lenovo, I am very disappointed... since my 2017 windows laptop can do things that my 1400usd iPad can’t.

My recommendation is to use an Android tablet to test it, maybe it’s an iPad limitation and it’ll become a Apple issue ;)

I think the database is perfect (cloud one), since I’ve used the LR (basic) not classic on my PC and worked !

I am still looking to upload my 75K images but I need to get it fixed, so far I only have 30K pictures on the Adobe Cloud.

Thank you for hearing me out !

You can reach me directly if you want more details.

My storage as now:

(edited)