7 Messages
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252 Points
Lightroom for mobile: Uploading is very slow
I have imported a batch of pictures OK. But uploading them to the cloud is taking ages!
I'm not talking huge numbers here. Less than 100 pictures. And I'm at home with a relatively fast internet connection.
It seems to get stuck on a number for absolutely ages. Then when I check later it's reduced slightly. But the overall speed falls way below what I'd expect.
There doesn't appear to be anything I can do to see what it is up to or what pictures aren't sync'ed either.
I'm not talking huge numbers here. Less than 100 pictures. And I'm at home with a relatively fast internet connection.
It seems to get stuck on a number for absolutely ages. Then when I check later it's reduced slightly. But the overall speed falls way below what I'd expect.
There doesn't appear to be anything I can do to see what it is up to or what pictures aren't sync'ed either.
Responses
antoine_hlmn
1K Messages
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16.6K Points
2 years ago
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Rikk
Adobe Administrator
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9.1K Messages
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127.6K Points
2 years ago
Which device are you using?
I assume you are connecting via WiFi instead of cellular?
If you force quit the app and restart it does the sync speed improve temporarily or does it still plod along slowly?
Quality Engineering - Customer Advocacy
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john_ashton_3986368
7 Messages
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252 Points
2 years ago
I'm using WIFI and it's a relatively fast package.
I noticed the upload speeds were much faster on the new device which was good but confusing. But I've done some further testing and my conclusion is that the speed problem only occurs for RAW files and not not JPG pictures.
So I currently believe there is a significant performance issue uploading RAW fiels from Android devices.
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christian_f_rst
148 Messages
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2.4K Points
2 years ago
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