isaac_chen_cls2fi1fbqh7g's profile

4 Messages

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102 Points

Fri, Mar 8, 2019 4:17 PM

Lightroom CC for mobile: Still keeps deleted photos on iPhone

Some deleted photos still remain on iPhone even after deleting them. They can be viewed by connecting your iPhone to your PC, and after saving the "00000000000000000000000000000000" folder the remains can still be discovered in the "Originals" folder if you view them one by one. They occupy a large amount of space, and I can't clear it. Anyone have this problem too?

Responses

Adobe Administrator

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10.8K Messages

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142.2K Points

2 y ago

Can you give me a screenshot of this folder in i-Tunes?

Adobe Administrator

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10.8K Messages

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142.2K Points

2 y ago

Thanks for the screenshot. This is a known issue and we are looking into a fix. Do you have a subscription or are you using the free app?

4 Messages

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102 Points

2 y ago

I'm using the free app.

Adobe Administrator

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10.8K Messages

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142.2K Points

2 y ago

That would explain what you are seeing then.  As I say, we are looking at fixing this behavior for free app users in a future release. 

4 Messages

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102 Points

2 y ago

Alright, thanks!