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Adobe Photoshop Family

2 Messages

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172 Points

Mon, Feb 11, 2019 10:46 AM

Closed

Lightroom CC for mobile: Save the camera settings

Hi! A couple of month ago, when you used the camera in the app with your own settings (For example 2:3 or 4:3 ratio, jpg or Dong), the settings were saved until next time you needed the camera. But now since a couple of month back the settings resets themself every time you go into the app and wanna use the camera! Why? It’s so disturbing that you, always, have you change the settings!! Please change it back so the settings save themself. RegardsRichard

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Responses

85 Messages

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1.7K Points

a year ago

The issue got worse with the latest update (May 2019) - now the flash settings are getting resetted as well - to "Auto"!

It is really annoying to go to ALL camera settings everytime I want to take a photo with Lightroom mobile and actually renders the Lightroom app useless for taking casual snapshots.

Dear Adobe staff: I would consider this a bug. Is it acknowledged as this and will be fixed?

Regards,
tpnotes

6 Messages

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162 Points

a year ago

Same thing for me on iPhone X! Even the settings on Long Exposure mode are reseting themselves to 1sec and also the settings for grid and level! So annoying...

20 Messages

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366 Points

a year ago

I strongly support this request
it is just annoying and stupid to have to check the settings each time
Mr and Mes Adobe please change that urgently
thanks

1 Message

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66 Points

a year ago

Most times I re-start the app, camera settings completely re-set: flash→ auto; mode→auto, etc.

Please update app so that in-camera settings persist between app-launches.

Many thanks.

85 Messages

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1.7K Points

a year ago

Please, can anyone from Adobe comment, if this issue is already acknowledged as a bug? Or is it a problem on the iOS side?

Adobe Administrator

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8.2K Messages

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117.4K Points

a year ago

This post was made as a feature request (Idea).  Feature requests are made when a change in the as-design behavior is requested by users. They can add comments about their workflow or desired behavior detail. We accumulate votes on the Idea and use that to prioritize future enhancements. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

Champion

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5.8K Messages

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102.5K Points

I think this should be switched to bug Rikk, it definitely used to remember settings.

85 Messages

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1.7K Points

a year ago

Hi Rikk,

thank you for your response. But are you sure this is a feature request and not a bug report? The camera settings were "sticky" on iOS previously and they started to reset themselves randomly every now and then after a Lightroom mobile update about 8-9 months ago.

I use the Lightroom camera feature on my iPhone since the end of 2016 for a daily project. Therefore I noticed the change immediately back then and thought it was a freshly introduced bug, that would be rooted out soon.