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Adobe Photoshop Family

4 Messages

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160 Points

Mon, Nov 5, 2018 7:48 AM

Lightroom CC for mobile: Lumix G9 Camera Profiles not available

I just bought a Lumix G9 and used the camera profiles in Lightroom Classic. However, when I tried editing the same photo in Lightroom Mobile (on an iPhone) I got a message saying that the profile wasn’t available and would switch to an Adobe profile instead. The Lumix profiles for my GX8 are available on both Classic and Mobile but not with my G9.

Am I doing something wrong? I've never had a problem with Lightroom Mobile before though...

Responses

Adobe Administrator

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8K Messages

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116K Points

2 years ago

Can you tap on the [...] icon and select About Lightroom and get us your installed iOS Lightroom for mobile version number? 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

4 Messages

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160 Points

2 years ago

It's v.4.0.0 on both the iPhone and iPad.
I just tried again with a different photo and the profiles are now showing up on my iPhone. They definitely weren't there the other day (I tried on my iPhone and iPad). 
But the profiles are still not showing up on my iPad though.  I've tried restarting the iPad and quitting Lightroom Mobile.

4 Messages

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160 Points

2 years ago

A few minutes later (without me doing anything) and they are now showing up on the iPad too. Perhaps it was a download or xmp issue?