11 Messages
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234 Points
Fri, Jan 4, 2019 9:39 PM
Acknowledged
Lightroom CC for mobile: Erratic custom sort order
Recent difficulties with custom sort order for collections in LR Mobile on my iPad Air. Sometimes, if I drag an image to the left border to move the image in front of an image that is currently at the left edge of the matrix, the sort order for the whole collection reverses top to bottom. It's as though the Sort by Capture Date reverse order arrow had been applied, but, of course, there is no reverse order arrow for Custom Order. Sometimes repeating the maneuver or tapping at the top border switches the order back. Sometimes, you have to manually drag the entire collection, one image at a time, back into the original order. Also, the sort function erratically fails to move the image into the correct spot. If I release a dragged image when the blue highlight is at the desired spot between two images, the dragged image will be placed one spot to the right instead. With the blue target line to the left border of the target image, LR deposits the moved image after that image instead of in front of it. These issues started with latest update. I think these are bugs that Adobe needs to address.
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7 months ago
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Rikk
Adobe Administrator
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9.5K Messages
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130.5K Points
2 years ago
I've tried for about 30 minutes dragging and dropping custom sort orders in multiple albums and haven't been able to repeat what you are seeing.
Can you get me your current iOS version number, current Lightroom for mobile version number, the number of items in your Album?
Quality Engineering - Customer Advocacy
1
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microgramma
5 Messages
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136 Points
2 years ago
0
0
paul_houck
2 Messages
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70 Points
2 years ago
0
0
missouri
1 Message
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60 Points
2 years ago
0
0
durham1
11 Messages
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234 Points
2 years ago
0
0
Rikk
Adobe Administrator
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9.5K Messages
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130.5K Points
2 years ago
No matter which side of the black line, I place the blue line, it ends up ABECD - everytime. Is there any more information you can provide? Can you shoot a video perhaps?
Quality Engineering - Customer Advocacy
0
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durham1
11 Messages
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234 Points
2 years ago
3
0
durham1
11 Messages
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234 Points
2 years ago
Order used in the corresponding collection on the desktop is Custom Order which produces the order on the iPad. Usual workflow is to take photos on DSLR camera (not phone or tablet), import raw files into LR Classic on desktop, create a collection on desktop, arrange sort order on desktop, and then sync collection to cloud, which makes them appear on iPad. I might later rearrange order or delete some photos either on desktop or on iPad. Video is example of one such attempt. Additions after initial sync would have to come from desktop, where raw images are stored. Have experienced odd behavior of sort order on iPad or iPhone only, never desktop. Currently iPhone behaving OK, but iPad reliably misbehaving. Don't know if it makes any difference that the collection shown in video is currently the target collection on the desktop.
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lester_cunningham
1 Message
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62 Points
7 months ago
1
0