yvo_meijer's profile

1 Message


72 Points

Sun, May 17, 2020 9:27 PM

Error with acount

I’ve purchased LR true the App Store and for some reason I paid double fee for April + now lost premium features and told me I already have LR with another login.....
tried to log out - in but all photos are with yahoo account (App Store) and now Gmail one is working....
I only need of course one 


Adobe Administrator


10.5K Messages


140K Points

1 y ago

If I understand you correctly, you subscribed twice under two different Adobe IDs? 

If you log in to https://lightroom.adobe.com do you have photos/presets under both accounts?
Adobe Photography Products

Quality Engineering - Customer Advocacy