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Adobe Photoshop Family

1 Message


70 Points

Mon, May 14, 2018 12:33 AM

Problems Getting Installed Lightroom CC 1.3 working properly

I downloaded an installed Lightroom and I can't get past the spinning circle. It seens I don't have enough memory or the application isn't properly installed or it is trying to import my photos. I can use the web based version

How do I get past this problem


148 Messages


2.4K Points

2 years ago

from what I have seen here it is counterproductive to have LR Classic AND Lightroom CC installed on the same Mac or PC. In case you have, uninstall LR CC. if you synchronize content with your LR CC on your Tablet etc that should be sufficient

Adobe Administrator


8K Messages


116K Points

2 years ago

Have you tried uninstalling (via the Creative Cloud app), restarting your computer and then attempting to install again?

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Quality Engineering - Customer Advocacy